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Most Frequent Inquiries - July 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
CFC and Freon Removal 21,216 2.6%
Parking Violations and Ticket Assistance 14,433 1.8%
Noise from Outside 13,647 1.7%
Noise from Neighbor 13,428 1.7%
Subway or Bus Information 11,542 1.4%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 75,173 9.3%
Department of Sanitation (DSNY) 66,229 7.8%
Department of Finance (DOF) 38,958 4.8%
Department of Transportation (DOT) 35,664 4.4%
Department Environmental Protection (DEP) 30,865 3.8%

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