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Most Frequent Inquiries - January 2009

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 51,030 2.4%
Alternate Sie Parking Information 18,167 0.9%
Landlord Complaint - Maintenance 16,359 0.8%
Noise from Neighbor 13,886 0.7%
City Property Tax Rebate - Information and Eligibility Lookup 11,943 0.6%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Housing Preservation and Development (HPD) 100,553 4.8%
Police Department (NYPD) 81,725 3.9%
Department of Sanitation (DSNY) 58,774 2.8%
Department of Finance (DOF) 57,398 2.8%
Department of Transportation (DOT) 53,823 2.6%

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