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Most Frequent Inquiries - February 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Idadequate Heat 26,895 4.9%
Alternate Side Parking Information 20,548 2.6%
Parking Violation - Ticket Assistance 20,269 2.0%
Poll Site Location 18,536 1.9%
Bus or Subway Information 18,376 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 82,278 10.1%
Housing Preservation and Development (HPD) 59,910 9.1%
Department of Finance (DOF) 56,174 7.4%
Department of Sanitation (DSNY) 55,779 6.4%
Department of Transportation (DOT) 52,896 5.6%

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