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Most Frequent Inquiries - February 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 47,807 3.0%
Alternate Side Parking Information 30,968 1.9%
Parking Violation - Ticket Assistance 21,216 1.3%
Section 8 or Public Housing Assistance Application 20,617 1.3%
Bus or Subway Information 19,460 1.2%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Housing Preservation and Development (HPD) 89,539 5.6%
Department of Sanitation (DSNY) 86,363 5.4%
Police Department (NYPD) 74,513 4.6%
Department of Transportation (DOT) 63,892 4.0%
Department of Finance (DOF) 63,629 3.9%

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