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Most Frequent Inquiries - February 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Landlord Complaint - Heat and Water 62,017 5.5%
Parking Violations and Ticket Assistance 24,320 2.2%
Plan Examiner Appointment Inquiries 18,861 1.7%
Missing Vehicle - Towed 17,658 1.6%
Alternate Side Parking Information 16,295 1.5%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Housing Preservation and Development (HPD) 95,675 8.6%
Department of Sanitation (DSNY) 68,727 6.1%
Department of Finance (DOF) 68,138 6.1%
Police Department (NYPD) 56,116 5.0%
Department of Transportation (DOT) 47,987 4.3%

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