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Most Frequent Inquiries - February 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Landlord Complaint - Heat 23,272 3%
Noise from Neighbor 10,267 2%
Landlord Complaint - Maintenance 8,797 1%
Traffic Signal Defect 7,884 1%
Subway or Bus Information 6,966 1%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 49,941 7%
Department of Sanitation (DSNY) 47,752 7%
Housing Preservation and Development (HPD) 42,084 6%
Department of Transportation (DOT) 38,479 6%
Department Environmental Protection (DEP) 27,449 4%

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