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Most Frequent Inquiries - December 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 39,105 2.2%
Alternate Sie Parking Information 20,678 1.2%
Landlord Complaint - Maintenance 15,950 0.9%
Noise from Neighbor 14,051 0.8%
Schedule a Plan Examiner Appointment 11,506 0.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 83,937 4.8%
Housing Preservation and Development (HPD) 82,443 4.7%
Department of Sanitation (DSNY) 62,130 3.6%
Department of Transportation (DOT) 54,981 3.2%
Department of Finance (DOF) 39,937 2.2%

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