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Most Frequent Inquiries - December 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Idadequate Heat 41,741 4.9%
Alternate Side Parking Information 22,034 2.6%
Parking Violation - Ticket Assistance 17,053 2.0%
Bus or Subway Information 15,931 1.9%
Landlord Complaint - Maintenance 14,419 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 86,831 10.1%
Housing Preservation and Development (HPD) 78,171 9.1%
Department of Sanitation (DSNY) 63,371 7.4%
Department of Transportation (DOT) 54,450 6.4%
Department of Finance (DOF) 48,172 5.6%

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