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Most Frequent Inquiries - December 2006

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Heat Complaint - Residential Building - Inadequate Heat 36,205 3.7%
Parking Violation - Ticket Assistance 19,728 2.0%
Bus or Subway Information 16,589 1.7%
Landlord Complaint - Maintenance 16,355 1.7%
Missing Vehicle - Towed 15,006 1.5%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 85,136 8.8%
Housing Preservation and Development (HPD) 75,402 7.8%
Department of Sanitation (DSNY) 66,091 6.8%
Department of Finance (DOF) 61,058 6.3%
Department of Transportation (DOT) 43,462 4.5%

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