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Most Frequent Inquiries - December 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Transit Strike Inquiries (OEM) 710,670 36.1%
Residential Landlord Complaint - Heat and Water 58,277 3.0%
Parking Violations and Ticket Assistance 21,617 1.1%
Bus or Subway Information 20,857 1.1%
Alternate Side Parking Information 20,034 1.0%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Office of Emergency Management (OEM) 711,122 36.1%
Housing Preservation and Development (HPD) 103,171 5.2%
Department of Sanitation (DSNY) 76,029 3.9%
Police Department (NYPD) 72,143 3.7%
Department of Transportation (DOT) 66,079 3.4%

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