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Most Frequent Inquiries - December 2003

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Landlord Complaint - Heat 38,961 7%
Noise from Residential Party 11,185 2%
Flu Vaccination Information 11,037 2%
Subway or Bus Information 8,629 2%
Landlord Complaint - Maintenance 8,510 2%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Housing Preservation and Development (HPD) 58,818 11%
Police Department (NYPD) 46,990 9%
Department of Transportation (DOT) 35,591 7%
Department of Sanitation (DSNY) 35,209 7%
Department of Health and Mental Hygiene (DoHMH) 25,484 5%

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