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Most Frequent Inquiries - April 2008

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Nicotine Patch and Gum Program - Rapid SR 27,260 4.9%
Bus or Subway Information 18,543 2.6%
Parking Violation - Ticket Assistance 17,268 2.0%
Noise from Neighbor 13,591 1.9%
Schedule a Plan Examiner Appointment 12,570 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 97,331 10.1%
Department of Health & Mental Hygiene (DOHMH) 66,084 9.1%
Department of Sanitation (DSNY) 53,420 7.4%
Department of Finance (DOF) 51,664 6.4%
Department of Transportation (DOT) 49,152 5.6%

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