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Most Frequent Inquiries - April 2007

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Bus or Subway Information 21,607 1.6%
Parking Violation - Ticket Assistance 20,293 1.5%
Landlord Complaint - Maintenance 19,198 1.4%
Missing Vehicle - Towed 17,174 1.3%
Heat Complaint - Residential Building - Inadequate Heat 15,828 1.2%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 91,015 6.8%
Department of Sanitation (DSNY) 67,320 5.0%
Department of Environmental Protection (DEP) 60,037 4.5%
Department of Finance (DOF) 59,013 4.4%
Department of Transportation (DOT) 58,454 4.4%

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