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Most Frequent Inquiries - April 2005

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Landlord Complaint - Heat and Water 20,924 2.3%
Parking Violations and Ticket Assistance 20,134 2.2%
CFC and Freon Removal 18,685 2.1%
Missing Vehicle - Towed 16,726 1.8%
Subway or Bus Information 15,040 1.7%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Police Department (NYPD) 69,510 7.7%
Department of Sanitation (DSNY) 65,909 7.3%
Department of Finance (DOF) 57,218 6.3%
Housing Preservation and Development (HPD) 54,142 6.0%
Department of Transportation (DOT) 48,203 5.3%

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