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Most Frequent Inquiries - April 2004

Top 5 Citywide Services/Inquiries
Most Frequently Requested Agencies



Top 5 Citywide Services/Inquiries
Total % of All 311 Inquiries
Noise from Neighbor 10,986 1.4%
CFC and Freon Removal 10,538 1.4%
Recycling Stickers Request 8,569 1.1%
Landlord Complaint - Heat 7,849 1.0%
Subway or Bus Information 7,527 0.9%

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Most Frequently Requested Agencies
Total % of All 311 Inquiries
Department of Sanitation (DSNY) 60,832 7.9%
Police Department (NYPD) 56,412 7.4%
Department of Transportation (DOT) 28,896 3.7%
Housing Preservation and Development (HPD) 27,202 3.5%
Department Environmental Protection (DEP) 21,810 2.8%

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