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PR- 330-12
September 19, 2012


Nearly Two-Thirds of Critical Indicators Measured Since Start of Bloomberg Administration Improve or Maintain Performance; Nearly 60 Percent of Services Improved or Maintained Compared to Last Year

Mayor Michael R. Bloomberg today released the Mayor’s Management Report for Fiscal Year 2012, an analysis of City agencies’ performance over the 12-month period. City agencies have maintained their performance from last year, with nearly 60 percent of critical indicators doing as well or better than in Fiscal Year 2011. The City also continues to demonstrate long-term progress with 63 percent of the critical indicators measured since the start of the Bloomberg Administration performing as well or better than they were in 2003.

“New York City services and operations have consistently improved over the last 10 years – even through difficult economic cycles that required cost-cutting measures – because of our commitment to finding innovative ways to deliver better services at a lower cost,” said Mayor Bloomberg. “Our willingness to try new ideas and technologies, and our committed City workforce, have helped us find never-before-seen solutions to old problems and allowed us to overcome fiscal challenges to provide the quality of services our 8.4 million residents and more than 50 million visitors expect and deserve.” 

“Since 1977, the Mayor’s Management Report has set the standard for transparency and accountability in government, and under Mayor Bloomberg we have set more goals and measured more results than ever before,” said Deputy Mayor for Operations Cas Holloway. “The overall picture is clear – City services have improved substantially over the past 10 years, even as we have had to scale-back funding. We will work hard to ensure that this trend continues.”

“We’ve spent the last few months working on ways to make the Mayor’s Management Report even more transparent and accessible for New Yorkers,” said Elizabeth Weinstein, Director of the Mayor’s Office of Operations. “Collaborating with various partners, we developed ways to show more data – with more graphs, summaries and context – and a lot of that work is included in this Management Report, which will help New Yorkers understand how their government is performing and how far it has come in the last 10 years.”

This year’s Mayor’s Management Report includes new features to better present the data. The “How is New York City Government Doing?” section provides an overview of high-interest indicators with a summary and additional information about both the short- and long-term trends. Each agency chapter lists a new set of services and goals to inform future performance measures, and more comparative data is displayed with a five-year trend column that follows indicators from Fiscal Years 2008 through 2012. The additions are intended to both simplify the information and make it more accessible.

For the first time, the Mayor’s Management Report also outlined data for a cross-agency program, the Young Men’s Initiative (YMI). With more than 20 City agencies and offices and over 40 programs, YMI represents the most comprehensive approach to addressing the challenges young black and Latino men face. The Mayor’s Management Report identified citywide indicators, including graduation rate, employment and felony conviction, which will help measure the success of YMI programs and policies.

The long-term and short-term trends for the key performance indicators in the Fiscal Year 2012 Mayor’s Management report are listed below. The full report is available here and on


Marc La Vorgna/Lauren Passalacqua   (212) 788-2958


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