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Long-Term Care (LTC) Program
Program Information>General Information



THE LTC PROGRAM IS CLOSED TO NEW APPLICANTS

The following information applies to current participants of the City of New York's LTC Program through MetLife. Please note that this benefit is no longer available for any newly hired employees and any current employees who do not participate in Met Life's LTC Program.

 
Note: For current LTC participants through MetLife, please contact MetLife's customer service center at (866) 414-7076 if you have any questions regarding your policy, including questions about:
 
-Premiums & Billing (payroll deductions and/or direct billing to the residence)
-Claims
-Benefits
-Covered Services
 
If you are currently in the LTC Program and you would like to change the following information, please complete the LTC Change Form:
 
-Employment Status
-Agency Transfer
-Address
-Cancel Coverage
-Contact Information
Spotlight

Employee Assistance Programs (EAPs)
EAPs are staffed by professional counselors who can help employees and their eligible dependents handle problems in areas such as stress, alcoholism, drug abuse, mental health, and family difficulties.

 Learn More
Quick Links

 PICA Program
 NYC Employee Blood Program
 Collective Bargaining Agreements
 OPA Web site
 NYC.gov