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Health Benefits
HMOs > CIGNA HealthCare

CIGNA HealthCare

CIGNA HealthCare provides comprehensive health care coverage to NYC employees and non-Medicare retirees living in:

  • New York
  • New Jersey
  • Los Angeles, CA
  • Phoenix, AZ

With the CIGNA HealthCare Open Access Plus In-Network plan you may visit any doctor who participates in the CIGNA HealthCare Open Access Plus network. CIGNA's group of highly qualified doctors who meet our standards of care is one of the largest in the New York and New Jersey area with over 24,000 personal doctors and over 111,000 specialists.

You're free to choose your own doctors, and each member of your family can elect his or her own Primary Care Physician from our network.  You won't need referrals to see specialists, and quality care is close by at home.  If you are traveling on business or vacationing, you have access to our Open Access Plus network that has over 645,000 physicians nationwide. In an emergency, your plan covers your care, 24 hours a day.  You are responsible for a $15 copayment for Primary Care Physician office visits, a $25 copayment for each specialist office visit, and a $150 copayment for every hospital admission.

Health and Wellness Programs
CIGNA's commitment to wellness emphasizes prevention and staying well. CIGNA's plans offer comprehensive preventive care and health education programs such as health screenings, including mammography and cholesterol screenings. Through our local and national wellness programs, you receive information and support that help you stay fit and enjoy a healthier life.

CIGNA HealthCare Well Aware® Program for Better Health is a comprehensive program directed toward individuals with chronic illnesses such as Asthma, Heart Disease, Chronic Obstructive Pulmonary Disease (COPD), Low Back Pain, Diabetes, Weight Complications, Targeted Conditions and Depression Management.

The Child Health Immunization Program covers important baby and child immunizations. CIGNA encourages you to take advantage of these important wellness programs by sending you and your dependents annual birthday card reminders.

CIGNA's Healthy Babies Program provides free educational materials about pregnancy and babies, including information from the March of Dimes®.  We also provide round-the-clock access to a toll-free information line staffed by experienced registered nurses.

The Healthy Woman's Program covers annual pap tests, mammograms as needed, and access to OB/GYNs without a referral from a personal doctor.

CIGNA LIFESOURCE Transplant Network ® gives you access to independent transplant centers that are nationally recognized for their quality care for organ and tissue transplantation.

CIGNA HealthCare 24-Hour Health Information LineSM offers the services of trained Registered Nurses who are on call and on duty around the clock, seven days a week. They can answer specific questions on health issues, provide general health information and can help assess emerging symptoms and recommend appropriate settings for care. The CIGNA HealthCare 24-Hour Health Information Line also includes an audio library that you can access any time. The library provides confidential pre-recorded general information on hundreds of health and medical topics. If you have a specific question, you can opt out at any time and speak directly with a nurse.

CIGNA Healthy Rewards® Program expands your health care options giving you access to health and wellness programs not covered by many traditional benefits plans. At the same time, you save money through discounts on Weight Watchers®, acupuncture, chiropractic care, therapeutic massage, laser vision correction, smoking cessation and more. CIGNA also participates in the Global Fit Network, which offers discounted access to health and fitness clubs across the tri-state region.

Prescription Drugs
An optional rider is available for prescription drug coverage.  Retail copayments are: $5 for generic, $20 for preferred brand-name drugs, $50 for non-preferred brand-name drugs (up to a 30-day supply) per prescription at participating pharmacies throughout the country.  Mail order copayments are: $10 for generic, $40 for preferred brand-name drugs, $100 for non-preferred brand-name drugs (up to a 90-day supply).  Generic substitution is required if a Federal Drug Administration (FDA) approved generic exists.  You can see CIGNA's list of covered drugs on .

Please see rate chart for payroll and pension deductions.
See the rate page

For More Information
For answers to your questions, call toll-free (800) 244-6224. Representatives are available to answer your questions. In New York City you can write to:

CIGNA HealthCare
Attn: Dan Moskowitz
499 Washington Blvd
4th Floor
Jersey City, NJ 07405

Updated to reflect health plan changes effective July 1, 2008. 


Employee Assistance Programs (EAPs)
EAPs are staffed by professional counselors who can help employees and their eligible dependents handle problems in areas such as stress, alcoholism, drug abuse, mental health, and family difficulties.

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