Frequently Asked Questions from Jobseekers and Employees

"I WAS LAID OFF. HOW CAN I START COLLECTING UNEMPLOYMENT BENEFITS?"

NYS Department of Labor
The New York State Department of Labor provides temporary financial assistance to the unemployed.


"I NEED A JOB. WHERE CAN I FIND EMPLOYMENT THAT REFLECTS MY SKILLS, INTERESTS, AND EXPERIENCE?"

NYC: Careers
The City of New York's official government jobs site provides jobseekers with general career information and links to available jobs and civil service examinations.

NYS Department of Labor: CareerZone
CareerZone is a service provided by New York State. It is an online tool that provides users with detailed information about hundreds of possible career choices and required skill sets for those careers.

NYC Human Resources Administration: Employment Services for Cash Assistance Recipients
Employment Services is a service provided by the NYC Human Resources Administration that provides temporary help to individuals and families with social service and economic needs to help them reach self-sufficiency through a work-first approach emphasizing personal responsibility. Find a location.

NYC Housing Authority: Office of Resident Economic Empowerment and Sustainability
The NYC Housing Authority (NYCHA) Office of Resident Economic Empowerment and Sustainability provides job placement assistance to public housing residents by connecting qualified residents to opportunities available at NYCHA, NYCHA's partners, and private employers. Through REES, public housing residents will also have access to career planning and job readiness workshops, vocational skills training, adult education classes, financial counseling, and job referral services offered by economic opportunity service providers. Find more information about REES Zone here.

NYS Department of Labor: New York State Job Bank
The New York State Job Bank is a service provided by the New York State Department of Labor to connect unemployed and other jobseekers to jobs through online postings, job fairs, and other recruitment events. Find a location.

NYC Small Business Services: Workforce1 Career Centers
Workforce1 Career Centers are administered by the NYC Department of Small Business Services and their contractors to prepare and connect qualified candidates to job opportunities in NYC. Find a location.
"I WANT TO START OR EXPAND MY OWN BUSINESS. WHERE CAN I TAKE COURSES ON HOW TO START MY OWN BUSINESS?"

NYC Business Express
NYC Business Express is a one-stop website that makes starting, operating, and expanding a business in NYC clearer, faster, and simpler.

NYC Business Solutions
The NYC Department of Small Business Services offers a set of services, including walk-in centers around the city, to help businesses start, run, or expand operations.

NYS Small Business Development Centers
The New York State Small Business Development Centers deliver high quality business counseling and training to New Yorkers who want to start a business or improve the performance of an existing business.
"WHERE CAN I FIND JOB TRAINING COURSES, GRANTS, AND OTHER RESOURCES TO ADVANCE MY SKILLS AND CAREER?"

City University of New York
Whether you are a first-time college applicant, returning to college to complete your degree, pursuing a second degree to change professional fields, or looking to advance your existing career, CUNY offers more than 4,000 courses at campuses across all five NYC boroughs.

NYC Housing Authority
The NYC Housing Authority (NYCHA) Office Resident Economic Empowerment and Sustainability offers an array of services to NYCHA residents.

NYC Department of Education
DOE's Office of Adult and Continuing Education offers over 900 tuition-free classes in Adult Basic Education, General Educational Development Test Preparation, English for Speakers of Other Language, and Career and Technical Education for adults age 21 and over.

NYC Training Guide
The NYC Training Guide, published by the NYC Department of Small Business Services, is a research tool that matches jobseekers with appropriate training programs to promote skills and career advancement. The NYC Training Guide provides detailed information about training courses and providers, enabling individuals to fully consider their training options and decide how a course meets their needs.

NYC Workforce1 Career Centers: Continuing Education and Training Resources
NYC Workforce1 Career Centers have locations where you can find answers to many job search questions in the Workforce1 Resource Library.

State University of New York: Education Opportunity Centers
SUNY oversees delivery of academic services for developing and acquiring education and skills at the following career counseling and outreach centers in NYC:
Manhattan
Brooklyn
Queens
Bronx

Workforce1 Blog
The NYC Department of Small Business Service Workforce1 Blog provides up-to-date information on NYC job trends and career advice.
"I AM A VETERAN OF THE MILITARY AND AM LOOKING FOR A JOB. WHERE CAN I FIND RESOURCES TO HELP ME?"

NYS Department of Labor: Veteran's Career Services
The New York State Veteran Career Services give veterans priority access to jobs that meet their needs and those of their families.

NYC Workforce1 Veterans Career Center
The NYC Department of Small Business Services operates a dedicated Workforce1 Veterans Career Center, staffed by local veterans, to help place veterans into good jobs. Through this center, veterans can access jobs that meet their needs and those of their families, as well as utilize the valuable skill sets acquired during military service.

State University of New York: Military/Veterans
SUNY enrolls thousands of students with military experience. A variety of benefits encourage college enrollment for veterans and provides financial assistance to make it easier to pursue higher education.
"I AM A SENIOR CITIZEN AND AM LOOKING FOR A JOB. WHERE CAN I FIND RESOURCES TO HELP ME?"

NYC Department for the Aging (DFTA): Senior Employment Services
DFTA's Senior Employment Services Unit provides individuals over the age of 55 with training and job placement assistance while they earn a wage through the Senior Employment Services Unit if they meet income eligibility requirements (low-to-moderate income). You can access these services directly by visiting your local Workforce1 Career Center or by calling 311.
"I AM A PERSON WITH DISABILITIES AND AM LOOKING FOR A JOB. WHERE CAN I FIND RESOURCES TO HELP ME?"

NYS Education Department: Adult Career and Continuing Education Services – Vocational Rehabilitation Office Locations
The New York State Education Department provides adult vocational rehabilitation services to individuals with disabilities and assist with obtaining and maintaining employment

Mayor's Office for People with Disabilities
The Mayor's Office for People with Disabilities coordinates with various stakeholders in NYC to ensure people with disabilities have appropriate access to educational and employment resources available through local and state-operated programs.

"I'M FROM ANOTHER COUNTRY, WHERE I WAS TRAINED AS A HEALTHCARE PROFESSIONAL. I'M LOOKING FOR A JOB. WHERE CAN I FIND RESOURCES TO HELP ME?"

The NYC Welcome Back Center at LaGuardia Community College is an information and resource center that can guide you in the process of becoming licensed in New York in your specialty or another healthcare area. The center offers assistance with understanding the NYS credentialing/licensing process, career counseling and job placement through the Workforce1 Healthcare Career Center.


"I'M LOOKING FOR A JOB IN THE FIELD OF ADULT EDUCATION OR WORKFORCE DEVELOPMENT. WHERE CAN I FIND JOB OPENINGS?"

Good places to start are the list of adult education job openings kept by the Literacy Assistance Center and the list of workforce development job openings kept by the NYC Employment and Training Coalition.