In 2012, Mayor Michael R. Bloomberg created the NYC Office of Human Capital Development (OHCD) to support, strengthen, and advance an integrated workforce development and adult education system for New York City. Located in the Office of the Mayor, OHCD is led by Executive Director Michelle Light. OHCD’s charge is to develop and lead a Citywide workforce development and adult education strategy and policy agenda in order to help enhance services, address gaps, and ensure the City’s economic vitality into the future.
OHCD aspires to build a strong, inclusive City of opportunity and growth where every person who wants to improve their education, skills and job prospects can and where every business that needs to find talent does. The integrated, world-class workforce development and adult education system that OHCD envisions for New York City is:
- Unified. We need a strong, streamlined continuum of services so that there is “no wrong door” for residents. If a customer walks into one agency and it doesn’t meet their needs, they should be directed to another agency that can serve them better. This seamlessness and high quality of customer service requires a clear delineation of responsibilities – and strong collaboration – between and among City agencies.
- Efficient and Effective. We must find a faster, simpler, better way of doing things. The system should maximize the return on the City’s investment in workforce development and adult education.
- Flexible and Innovative. The services offered through our system should be responsive to the changing needs of businesses, workers, job-seekers, students and learners. We must find ways to creatively leverage and braid together complementary programs and funding streams so that they empower our customers, not limit them.
- Data-driven. Sound policy and practice in government begin with sound data. City agencies differ in how they learn about their customers, evaluate their performance, and share this information with the public. The system should have one common vocabulary to define, analyze, and measure outcomes; frequently and regularly evaluate the data; and openly share data with the public.
- Business-driven. We need a coordinated approach to engaging the business community as equal partners to improve its experience partnering with City government to meet its workforce needs. The resources and expertise of the NYC Workforce Investment Board thoughtfully and strategically inform our work.
As a champion, coordinator, convener, and catalyst, OHCD drives systemic change and builds upon the successes of two offices folded into OHCD: the NYC Workforce Investment Board and the former Mayor’s Office of Adult Education.
Some recent OHCD initiatives include:
- Tracking and analyzing the amounts and sources of funding that City agencies receive for different programs from the federal, state, and local governments, as well as from private philanthropy.
- Briefing agencies and coordinating applications for the US Department of Labor’s National Emergency Grants, leading eight City agencies to secure $35 million for temporary jobs that help with the clean-up and humanitarian needs after Hurricane Sandy.
- Researching the perspective of residents who interact with City services to understand the system’s strengths and opportunities for improvement.
- Leading a campaign to pass and soon implement statewide legislation that allows City agencies greater access to data that the state collects about the dates, places, and wages of individuals’ employment before and after receiving City services.
- Piloting an online tool that will help New Yorkers learn which adult education classes have open seats.
- Spearheading the “Know Before You Enroll” campaign, which encourages New Yorkers to make informed choices around education and training.
OUR CITY AGENCY PARTNERS
OHCD works in partnership with more than a dozen City agencies as well as business leaders, education and training providers, members of our NYC Workforce Investment Board, and community stakeholders, taking a collaborative approach to realize its mission and ensure the City’s economic vitality into the future. Below is a sample of the various City agencies involved in workforce development and adult education programming and engaged with OHCD:
- City University of New York
- NYC Department for the Aging
- NYC Department of Correction
- NYC Department of Education
- NYC Department of Parks and Recreation
- NYC Department of Probation
- NYC Department of Small Business Services
- NYC Department of Youth and Community Development
- NYC Economic Development Corporation
- NYC Housing Authority
- NYC Human Resources Administration
- NYC public libraries