Automated Teller Machines (ATMs) are a
quick way to get cash. When you open a savings or checking account, many
banks offer you an ATM card (may also be known as a debit card) so that you can
make transactions at an ATM without needing to wait on line for a teller.
Simply insert your bank or credit card and type your Personal Identification
Number (PIN) to get cash. Below are five tips when using ATMs.
When entering your PIN, make sure no one is
looking and cover the keypad. Your PIN should be kept a
secret. Shield the screen and keyboard when entering your PIN so that
anyone waiting to use the ATM cannot see your information. Be alert of
your surroundings and if you don't feel comfortable in the area, go to another
ATM location.
Know what fees will apply. Generally,
if you use your own bank's ATM to withdraw and deposit money, you don't need
to pay an ATM fee. If you use another bank's ATM or use your credit card
to withdraw money, certain fees apply. The company providing the ATM
service may charge a fee and your bank may charge you a service fee or your
credit card company may charge an additional cash advance fee.
Keep the receipt for your records. To
keep track of what you took out of your account, keep the receipt. The
receipt can be used to check your banking and/or credit card statement to make
sure no errors were made.
Remember to remove your card before leaving the
ATM. Your ATM and credit card include your name and account
numbers. If either falls into the wrong hands, it could lead to identity theft. If your card
is lost or stolen, be sure to contact your bank or credit card company
right away.
Speak with a teller or call the helpline if you
have a problem using the ATM. Using the ATM is quick and easy, but
there can be instances when the machine has system problems, such as being
unable to read your card or not dispensing money. If you encounter a
problem, you should go inside the bank to speak with a teller to resolve the
problem or call the helpline posted on the ATM to speak with a customer
service representative.