Office of Financial Empowerment
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NYC SafeStart Account

Protect Your Money: Get an NYC SafeStart Account

The City partnered with seven banks and four credit unions to offer the NYC SafeStart Account to all New Yorkers. The NYC SafeStart Account is a safe and affordable starter account. 

NYC SafeStart Account special features avoid costly fees and help protect your money:

     No overdraft fees
     No monthly fees, provided minimum balances are met
     Minimum balance requirements of $25 or even less, depending on the financial institution
     ATM Card (no debit card)

You can open an NYC SafeStart Account at participating bank and credit union branches throughout New York City (listed below) or schedule a free one-on-one financial counseling session at one of the City's Financial Empowerment Centers to learn more about opening an NYC SafeStart Account and managing your money.

Note: All branches offer services in English and Spanish.



  • Bethex Federal Credit Union - Conrad Walker
    20 East 179th Street
    Bronx, NY 10453
    Telephone: 718.299.9100
    Hours: Mon - Sat: 9:30am-4:30pm 
  • Popular Community Bank - Third Avenue
    2923 Third Avenue
    Bronx, NY 10455
    Telephone: 800.377.0800
    Hours: Mon-Thu: 9am-3pm; Fri: 9am-6pm; Sat: 9am-1pm 
  • Ridgewood Savings Bank - White Plains Road
    3824 White Plains Road
    Bronx, NY 10467
    Telephone: 718.882.0440
    Hours: Mon,Tues, Wed, Fri: 10am-4pm; Thu: 10am-7pm; Sat: 10am-2pm 
  • Spring Bank
    69 East 167th Street
    Bronx, NY 10452
    Telephone: 718.879.5000
    Hours: Mon-Wed: 8am-6pm; Thu, Fri: 8am-8pm; Sat: 9am-1pm

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  • Amalgamated Bank - Bedford Stuyvesant
    1212 Fulton Street
    Brooklyn, NY 11216
    Telephone: 718.510.9001
    Hours: Mon, Tues, Wed, Fri: 9am-4pm; Thu: 9am-7pm; Sat: 9am-3pm
  • Capital One - Bushwick
    315 Wyckoff Avenue
    Brooklyn, NY 11237
    Hours: Mon-Fri: 8:30am-6pm; Sat: 9am-3pm
  • Capital One - Cypress Hill
    3345 Fulton Street
    Brooklyn, NY 11208
    Hours: Mon-Fri: 8:30am-6pm; Sat: 9am-3pm
  • Capital One - Sunset Park
    5001 Fifth Avenue
    Brooklyn, NY 11220
    Hours: Mon-Fri: 8:30am-6pm; Sat: 9am-3pm
  • M&T Bank - Central 
    2664 Atlantic Avenue
    Brooklyn, NY 11207
    Telephone: 718.922.4228 
  • Popular Community Bank - Graham Avenue
    15 Graham Avenue
    Brooklyn, NY 11206
    Telephone: 800.377.0800
    Hours: Mon-Fri: 9am-3pm; Sat: 9am-1pm 

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  • Carver Federal Savings Bank - Malcolm X Avenue
    142 Malcolm X Boulevard
    New York, NY 11433
    Telephone: 718.230.2900
    Hours: Mon-Fri: 8:30am-5:30pm; Sat: 9am-2pm
  • Lower East Side People’s Federal Credit Union
    37 Avenue B (on the corner of Avenue B & 3rd Street)
    New York, NY 10009
    Telephone: 212.529.8197
  • Neighborhood Trust Federal Credit Union
    1112 St. Nicholas Avenue
    New York, NY 10032
    Telephone: 212.740.0900
    Hours: Mon, Tues, Fri: 9am-4pm; Thu: 9am-6pm; Sat: 10am-2pm  
  • Popular Community Bank - East Houston
    310 East Houston Street
    New York, NY 10002
    Telephone: 800.377.0800
    Hours: Mon-Wed, Fri: 9am-4pm; Thu: 9am-6pm
  • Spring Bank Manhattan
    2049 Frederick Douglass Boulevard
    New York, NY 10026
    Telephone: 718.879.5110
    Hours: Mon-Fri: 8am-6pm; Sat: 10am-1pm
  • Union Settlement Federal Credit Union
    237 East 104th Street
    New York, NY 10029
    Telephone: 212.828.6060
    Hours: Mon-Fri: 8:30am-4pm 

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  • Capital One - Jamaica
    161-01 Jamaica Avenue
    Jamaica, NY 11432
    Hours: Mon-Fri: 8:30am-6pm; Sat: 9am-3pm
  • Popular Community Bank - Jackson Heights
    83-22 Baxter Avenue
    Elmhurst, NY 11373
    Telephone: 800.377.0800
    Hours: Mon-Wed, Fri: 9am-3pm; Thu: 9am-6pm; Sat: 9am-1pm

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  • Capital One - West Brighton
    386 Forest Avenue
    Staten Island, NY 10301
    Hours: Mon-Fri: 8:30am-6pm; Sat: 9am-3pm 

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DCA's OFE will show you ways to Get, Manage, Save, and Protect your money, provide important information about Debt and Credit, and help you Find a Counselor or Class so you can piece the puzzle together in understanding your money!