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Office of Financial Empowerment
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About OFE

Educating, empowering and protecting New Yorkers with low incomes

The Office of Financial Empowerment (OFE) is the first local government initiative in the nation with a mission to educate, empower, and protect New Yorkers with low incomes so they can build assets and make the most of their financial resources. Toward that end, OFE seeks to increase access to high-quality, low-cost financial education and counseling; improve access to income-boosting tax credits; connect households to safe and affordable banking and asset-building products and services; and enforce and improve consumer protections to enhance financial stability.

OFE's key initiatives include:

EDUCATING

  • Launching and coordinating large-scale public awareness campaigns
    OFE spearheads public awareness campaigns to help New Yorkers get, save, manage, and protect their money - including the Earned Income Tax Credit (EITC) Coalition Campaign. In 2008, the NYC EITC Coalition - the largest in the nation - led a multi-media campaign distributing two million brochures in 12 languages throughout New York City. OFE will lead a citywide debt awareness campaign in summer 2008.

  • Establishing a dynamic network of financial education providers
    OFE established the Financial Education Network (FEN), a dynamic network of government, nonprofit, and financial sector partners, working to provide high-quality financial education. Through the creation and sponsorship of the FEN, OFE significantly increases New Yorkers' access to financial education, while also providing technical and quality assistance. A cornerstone of the FEN is an easy-to-search online directory, available on the OFE Web site, enabling consumers to find conveniently located financial education services.

EMPOWERING

  • Identifying and implementing innovative asset-building practices
    OFE works to identify, strengthen, and implement innovative practices from across the nation to help New Yorkers build assets and achieve lifelong financial well-being. OFE partners with the City's many financial institutions to pilot safe and affordable products and services, including structured banking programs, such as the Opportunity NYC Basic Account and $aveNYC Club Account, at the same time conducting rigorous research studies to evaluate their impact and capacity for scale.

PROTECTING

  • Protecting New Yorkers with low incomes from unfair and predatory practices
    Located within the Department of Consumer Affairs (DCA), OFE helps target strategic enforcement work to protect New Yorkers with low incomes from predatory and deceptive practices, including initiatives in debt collection, used car sales, and tax preparation. OFE coordinates both its enforcement and advocacy efforts with DCA's public awareness and education campaigns.

To learn more about OFE, download NYC Department of Consumer Affairs Office of Financial Empowerment: A Progress Report on the First Three Years, 2006–2009


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