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Relief & Recovery: For Individuals

Ready Schools- Photo credit: Emilee McGovern
Photo Credit: Emilee McGovern

Getting Emergency Assistance
In the event of a large emergency, local, state, and federal resources may become available to help organizations recover. To qualify for assistance, organizations will be asked for documentation to support damage assessments.

Local Emergency Assistance
  • Department of Small Business Services (SBS) — which provides direct assistance to business owners, fosters neighborhood development in commercial districts, and links employers to a skilled and qualified workforce — will deploy its SBS Business Outreach Team's Emergency Response Unit to assist and assess needs of businesses in the event of an emergency.
  • The Mayor's Community Affairs Unit (CAU) works with neighborhood and community groups, nonprofit organizations, and City government agencies to improve the quality of life in New York's neighborhoods. During an emergency, the CAU may aid OEM and FEMA in setting up community assistance centers. The CAU also can help businesses get in touch with local nonprofits and local political authorities, such as community boards.
  • The Mayor's Office of Immigrant Affairs (MOIA) facilitates successful integration of immigrant New Yorkers into the civic, economic, and cultural life of the city. In an emergency, the MOIA can help immigrant-owned businesses find city services and can direct immigrant business owners to community organizations that offer services in languages other than English.
  • Con Edison is the regulated utility provider that supplies most of New York City with electricity. Con Edison may reimburse businesses for losses, such as food spoilage, suffered as a result of an outage that was not caused by a storm.
    File a claim with Con Edison if you've incurred losses from food spoilage


State Emergency Assistance
  • The Insurance Division at the New York State Department of Financial Services (NYS DFS) is responsible for supervising and regulating all insurance business in New York State. NYS DFS will help resolve any issues you may have with your insurance.
  • The New York State Office of Emergency Management coordinates emergency management services with other federal and state agencies to support county and local governments. SEMO routinely assists local government, volunteer organizations, and private industry through a variety of emergency management programs. Depending on the nature and severity of an event, SEMO may make disaster recovery assistance available to local government agencies, certain private nonprofit groups, and/or individuals and households.


Federal Emergency Assistance


April 2014 Storm Event: Relief Assistance
Residents and businesses affected by the significant rain and flooding event that occurred in the city on April 29 and 30 can apply for low-interest disaster loans from the U.S. Small Business Administration. The filing deadline to return applications for physical property damage is July 28, 2014. The deadline to return economic injury applications is March 2, 2015.
  • The declaration (New York Declaration 14005 & 14006) covers Kings and Queens Counties, and the contiguous counties of Bronx, Nassau, New York and Richmond in the state of New York. Click here to download the fact sheet
  • Applicants may apply online using the Electronic Loan Application (ELA) via SBA's website at https://disasterloan.sba.gov/ela.
  • Individuals and businesses may also obtain information and loan applications by calling the SBA's Customer Service Center at 1-800-659-2955 (1-800-877-8339 for people who are Deaf or hard-of-hearing), or by emailing disastercustomerservice@sba.gov. Loan applications can also be downloaded at www.sba.gov/disaster.




NYC Continues Recovery From Sandy
The City is working to help New Yorkers recover from Sandy. For the latest updates on Sandy recovery, including assistance, housing, clean-up, and health and safety information, visit the Hurricane Sandy Relief & Recovery page.




For Individuals
If you are an individual looking for relief and recovery resources that may be available to you, click here to learn more.




For Government Agencies
Click here to learn more about the relief and recovery resources made available for government agencies.


More Resources
NYC Recovery
Disaster Recovery Institute (DRI International)



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