Access-a-Ride is an NYC Transit service that provides transportation for people who are unable to use the public bus or subway service for some or all of their trips. It offers shared rides, and door-to-door paratransit service. MTA New York City Transit administers AAR; private carriers under contract to NYC Transit provide service.

People with disabilities who need to travel to or from an area affected by the bus strike do not have to be currently registered with Access-a-Ride; however they must meet the Access-a-Ride eligibility criteria and need a pick up in the affected area. Individuals who meet the criteria of the initial screening will be given temporary eligibility for the duration of the strike. Access-a-Ride will assist by charging a $2.00 fare (exact change required) subject to availability.

For an eligibility assessment, call the Paratransit Command Center at 877-337-2017, TTY 646-252-5287 or TTY Relay 800-662-1220 between 9 am and 5 pm daily, one to two days in advance of your trip. When the recorded message begins, press "1." You will be connected to an eligibility specialist.

Please have the following information ready:

• Your address (include cross streets and zip codes whenever possible).
• Your telephone number.
• Your date of birth.
• Pertinent information regarding your disability.
  

The specialist will assess, as best as possible, your situation and tell you while you are on the telephone whether or not you are eligible for the service.  If determined eligible, the specialist will give you information regarding booking trips.