Every year, the Department of Environmental Protection (DEP) reports approximately 600 water main breaks, most of which are minor. Temperature change causes most water main breaks. A 10-degree change in air or water temperature can cause pipes to contract or expand, making them fragile.
If you see water coming up from the ground or roadway, or suspect a water main break, call 311 to reach DEP. Be prepared to provide:
- A description of the condition
- What is being affected (street, cellar, basement, subways, etc.)
- The exact location of the problem
- Your name, address and telephone number
Learn more about water main breaks