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Following a Flood
After experiencing flooding, contact your insurance agent right away. Once your insurance agent has your claim:
- The agent will file a Notice of Loss.
- An adjuster will be assigned to your case.
- Once the loss has been adjusted, a Proof of Loss will be submitted, and payment can be made. Partial payment can be made to claimants upon submission of a partial Proof of Loss.
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Insurance Resources
*Flood insurance covers direct physical loss caused by floods, or an excess of water on land that is normally dry. Sewer back-ups (SBUs) are covered if SBUs occur in flooding conditions, typically defined as conditions that cause SBUs on two or more acres or pieces of property.
*NOTE: In January 2013, the Federal Emergency Management Agency (FEMA) released preliminary revisions to New York City flood zones. FEMA's Region II office has initiated a coastal flood study to update the information shown on the Flood Insurance Rate Maps (FIRMs) for New York City. FIRMs are used to determine who must buy flood insurance and where floodplain development regulations apply. Learn more about your coastal flood risk and insurance requirements by visiting http://www.region2coastal.com/.
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