- Before re-entering a building, check for structural
damage. Make sure it is not in danger of collapsing. Turn off any outside gas
lines at the meter or tank, and let the building air out for several minutes
to remove foul odors or escaping gas.
- Watch for electrical shorts or live wires before
turning off the main power switch. Do not turn on any lights or appliances
until an electrician has checked the system for short circuits.
- Cover broken windows and holes in the roof or walls
to prevent further weather damage.
- Throw out fresh food and previously opened medicines
that have come in contact with floodwaters.
- Water for drinking and food preparation should be boiled vigorously for 10 minutes (until the public water system has been declared safe).
ASSESSING AND REPAIRING DAMAGE
Owners who want to reoccupy residences damaged by flooding should first hire an architect or engineer to assess the building's safety. If the building is not safe to occupy, the owners should seek alternative housing arrangements while repairs are made. If assistance is needed to retrieve personal belongings from vacated buildings, owners should call 311 (TTY: 212-504-4115).
Owners should take pictures of all damage and flood impacts and keep receipts for all repairs if they intend to apply for disaster assistance or to make an insurance claim.
Learn how to make insurance claims when you endure flood damage
To make repairs, owners need to work with an engineer or architect who has the necessary City-authorized permits. The City adivses residents to obtain two or three quotes from different contractors before beginning the work, which can vary widely in price depending on various field conditions. If an owner needs assistance with applications for permits, he or she should call 311 (TTY: 212-504-4115).
See more flood recovery resources
TEMPORARY HOUSING
When individuals are not able to reoccupy residences because of evacuation orders issued by the City, the Department of Housing Preservation and Development's (HPD's) Emergency Housing Services Bureau provides emergency relocation services. To contact HPD for information about eligibility or to learn about other programs after damaging storms, call 311 (TTY: 212-504-4115).
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