Frequently Asked Questions

Q: What is NYC CERT and what do they do?

A: NYC CERTs are groups of dedicated volunteers who help to prepare their neighbors and communities for different types of disasters. They are also trained in how to respond to emergencies by supporting emergency services personnel throughout the city. NYC CERT falls under the NYC Citizen Corps Council, the managing entity for all organizations and agencies with an interest in emergency preparedness.

Q: How is NYC CERT different from the national FEMA CERT program?

A: NYC OEM, along with FDNY and NYPD, have taken the national program and adapted it to reflect the unique circumstances of living and working in New York City.  Risks and hazards in NYC are different than anywhere else in the world. New York City also has more first responders than most other areas in the country, so NYC CERT supports them, rather than responds themselves.

NYC CERT is like every other agency in the City and does not self-deploy. OEM's Watch Command deploys teams to emergencies and planned events.

NYC CERT recognized teams are those that:

• Have gone through the NYC OEM training.
• Recognize and follow the NYC CERT Standard Operating Procedures.
• Are credentialed to participate in training and deployments through NYC OEM.

Q: What are the requirements of the CERT training program?

A: There is no cost to the participant to attend training. Participants must be at least 18 years of age and undergo criminal background checks.

The 10-week training occurs one night a week for 10 weeks. Classes are held throughout the five boroughs. Training is a mix of lecture, group activities, and hands-on learning.

Upon successful completion and graduation from the 10-week training, members are asked to join their community teams and be active in planned events and be available for deployment as their schedule permits for up to one year.

Volunteer members join the community team where they legally reside or work.

Q: How do I join the NYC CERT program?

A:

• Call the NYC CERT Hotline at 718-422-8585
• E-mail the NYC CERT program at cert@oem.nyc.gov
• Look for NYC CERT members in your community. They have green NYC CERT shirts and green NYC CERT vests

Q: Where can I learn more about emergency preparedness for myself and family?

A: OEM's Ready New York guides provide information on hazards that New Yorkers may face and how they can best prepare for them. There are 14 guides in up to 23 languages. The guide is available either by calling 311 (TTY: 212-504-4115) or online.

Q: I am a medical professional, such as an MD or an RN. Can I join the NYC CERT if I already belong to the Medical Reserve Corps (MRC)?

A: There are many NYC CERT members who wear multiple hats in their communities. We ask that members are clear as to which group they will represent during an emergency situation and be active with their teams during planned events such as Ready New York presentations and community fairs.