Human Services Staffing & Facilities Technology Manager
|Office Title: Human Services Staffing & Facilities Technology Manager||Level: II|
|Civil Service Title: Emergency Preparedness Manager||JVN: 017/13/220|
|Division/Work Unit: Human Services||Salary Range: $70,000 - $80,000|
|Work Location: 165 Cadman Plaza East, Brooklyn, NY 11201||Hours/Shift: M-F, 9-5|
|Number of Positions: 1|| |
This position is grant funded until August 31, 2014, with the possibility of an extension.
The New York City Office of Emergency Management is seeking an exceptional candidate to manage the technology components of the Human Services unit’s staffing and facilities lists for emergency deployments. This position will be responsible for collecting, preparing and using staff and facilities lists from multiple city agencies. This also includes using Microsoft Excel to clean up spreadsheets, importing this data into applications, using the data to create deployments and messaging lists and sending mass notification messages. In addition to technical expertise, this requires superior diplomacy and facilitation skills to provide support to agencies while ensuring the strict timelines associated with emergency preparations and activations are met. This also includes working with City agencies to provide the data in as clean and comprehensive a manner as possible maintaining critical working relationships with agency partners responsible for this data, including ACS, CUNY, DCAS, DDC, DEP, DFTA, DHS, DOE, DOF, DOHMH, DoITT, DOP, DOT, HPD, HRA, the Law Department, the Mayor's Office, NYCHA, SCA and Non-Governmental Organization and private sector partners. This candidate will also be responsible for working with partner agencies to evaluate and pre-select facilities to be used in the activation of city-wide all-hazard emergency plans, including but not limited to: Disaster Assistance Service Centers (DASC), Family Assistance Centers (FAC), and Residence Service Centers. This process requires making site visits, compiling reviews and writing site briefing documents.
The Human Services Staffing & Facilities Technology Manager is responsible for the following areas:
- Managing, fixing and importing voluminous staffimg lists for the Costal Storm Shelter Plan and other operations, from numerous agencies into staff deployment, notification and messaging system databases (i.e. Sahana, SendWordNow)
- Managing Coastal Storm Plan and other large operations facility lists (FAC, DASC, Reception Centers etc)
- Managing and supporting the Sahana Application for creating deployments of staff
- Deploying staff and activating facilities through the Sahana Application when the City’s emergency shelter system or other large staffing operations are activated
- Managing and supporting the Sahana Application to register clients and staff at shelters or other operation facilities Conducting regular messaging and other tests of the Sahana Application.
- Year-round support and coordination with agency liaisons to ensure operational readiness
- Co-chairing regular Coastal Storm Planning (CSP) Liaisons meetings to ensure agency liaisons provide the appropriate staffing numbers and that they meet their training requirements
- Work with CSP Liaisons and venders to develop and revise trainings for CSP Storm Staff
- Answer questions from liaison regarding their staffing commitments and troubleshooting with regard to updating their staffing lists and completing training for all staff
- Messaging staff for preparedness and during emergency activations
he selected candidate will be required to staff the Emergency Operations Center (EOC) during emergency activations and to work during non-business hours during emergencies, will assist with Ready New York presentations to external groups and will also participate in drills and exercises and fulfill other duties as assigned.
- A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field, and three years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
- A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1’ above.
- A four-year high school diploma or its educational equivalent and eight years of satisfactory full-time professional experience in one or a combination of the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
- Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive, administrative or supervisory experience, as described in "1" above
NOTE: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
- Computer science, computer information systems, data management, and programming skills
- Knowledge and experience working with the Sahana Application
- Superior diplomacy and facilitation skills
- Data management and data security
- Spreadsheet formatting and troubleshooting
- Application troubleshooting and maintenance
- Knowledge of mass messaging systems (SendWordNow, WARN)
- Experience managing multiple projects in a high pressure work environment
- Demonstrated ability to deliver complex projects within specified deadlines
Current City Employees: Apply via Employee Self-Service (ESS). Go to Recruiting Activities - Careers and search Job ID# 118917.
Non-City Employees/External Candidates: Apply via NYC Careers. Go to www.nyc.gov/careers and search Job ID# 118917.
NOTE: Only those applicants under consideration will be contacted.