Language Line Program Expands Citywide
The Language Line Program has been expanded to equip all police precincts with direct, instant access to language interpreters 24 hours a day. Each precinct stationhouse has special dual-handset telephones with access to interpreters in over 150 different languages. Now, victims who do not speak English can tell their stories to the police and get the help they need.

Domestic Violence Response Teams (DVRT) Program
The DVRT Program creates a model of inter-agency cooperation and communication to provide services to high-risk domestic violence victims.  Through DVRT, the City is able to analyze the flow of service delivery.  Based upon the in-depth discussion of cases, DVRT develops recommendations to enhance the provision of services to domestic violence victims Citywide.  DVRT has led to several major policy changes that improved service delivery to domestic violence victims.

DVRT was originally launched in 2002 as a pilot program in precincts in Brooklyn and the Bronx with the highest rates of domestic violence.  In its first two years, DVRT served over 175 victims; 96% of the participants did not report any subsequent physical harm after their entry into the program.  DVRT was later expanded to Queens, and successfully operated out of Brooklyn, the Bronx and Queens until the NYC Family Justice Centers opened in those three boroughs.  In 2011, the Staten Island DVRT program was created to operate within the three precincts located on Staten Island.

New York City Police Department (NYPD)
The NYPD has dedicated Domestic Violence Prevention Officers in each of its 76 precincts.  Police officers responded to over 222,000 domestic violence calls last year, a daily average of over 600 calls.

Digital 911 System
Announced by the Mayor in 2002, this system allows judges to hear high quality digital recordings of victims' 911 calls at arraignments before bail is set.  These recordings, which have been particularly helpful in prosecuting domestic violence cases, can now be retrieved in less than 24 hours, whereas a year ago it could take up to three months.

Victim Information and Notification Everyday (VINE) System
Implemented by the Department of Correction and the Office of the Criminal Justice Coordinator, VINE assists crime victims in determining the custody status of inmates within the Department of Correction.

Crime victims may obtain this information by calling (888) VINE4NY from any touch-tone phone. Victims also have the option of being notified when the inmate is released.