Mayor's Office to Combat Domestic Violence  
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Call 311 for the DV Hotline
Call 911 in emergencies
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Client receives help at Family Justice Center
Staying Safe

If you are being abused, you may consider these steps to help you stay safe. You can call 311 for the Domestic Violence Hotline and to speak with an advocate who can discuss your situation and make a safety plan with you.

If you are in danger or have been hurt by your partner, call 911 immediately.

You may want to take any of the following steps to stay safe:

  • Teach your children to use the telephone to call the police and go to a safe place during a violent incident.

  • Identify a safe place where you can go in case of an emergency, such as your local police precinct or the home of a relative or friend.

  • Lock all windows and doors at night and when you leave your home.

  • Inform your children’s school/daycare about who has permission to pick them up.

  • Request to have your telephone number changed to an unlisted number.

  • Keep your home address confidential and, if possible, do not tell your abuser where you live.

  • Avoid going out alone, if possible.

  • If possible, have someone screen your calls at work, request that your office telephone number and email address be changed, change your route to and from work often, and vary your work schedule.

  • Change and secure your personal email and social media accounts.  Consider closing any social media accounts (i.e. Facebook, Twitter)  

  • Change your door locks.

  • In case you need to leave, quickly gather important documents for you and your children:

    • Passports/Green cards/Work permits
    • Social Security cards/Birth certificates
    • Bank statements/credit cards/checkbook
    • Tax returns/pay stubs
    • House deed/Lease
    • Order of protection
    • Custody/Visitation orders
    • Marriage license
    • Children’s immunization/school records
    • Address book and a pre-paid cell phone
    • Picture of the abuser (helpful when serving an order of protection)
    • Evidence of abuse that you may have including emails, texts, and journal entries

  • Pack a bag with money, extra keys, clothes, medicine, and these important documents. Leave it in a safe place or with someone you trust.