Frequently Asked Questions (FAQ)

General FAQs

Appeal FAQs

Miscellaneous FAQs 


GENERAL FAQs

What is the OATH Taxi & Vehicle for Hire Hearings Division? 
It is a division of OATH that is responsible for holding hearings on cases related to Taxis and Vehicles For Hire. It is an independent administrative law court that is responsible for holding hearings on summonses that are issued for alleged violations of NYC and Taxi and Limousine Commission (TLC) rules and regulations. OATH Hearing Officers serve as judges and make decisions on each case.

Is OATH part of the Taxi and Limousine Commission (TLC)?
No, OATH is not part of the Taxi and Limousine Commission (TLC). The NYC Office of Administrative Trials and Hearings (OATH), is an independent agency that handles alleged violations issued by other City agencies.

Where is the OATH Hearing Office located for cases related to Taxi and Vehicle for Hire and what are the hours of operation?
There are 3 Hearing Offices that currently hold hearings for Taxi and Vehicle for Hire cases:

Long Island City*
32-02 Queens Blvd., 3rd Floor
Long Island City, NY 11101
8:00 AM to 4:30 PM Monday through Friday excluding holidays.

*Please note that this location is moving. View map (in PDF)

Starting on November 9, 2015 the OATH Long Island City Hearing Office will be located at:

31-00 47 Avenue, 3rd Floor
Long Island City, NY 11101
8:00 AM to 4:30 PM Monday through Friday excluding holidays.


Lower Manhattan
66 John Street, 11th Floor
New York, NY 10038
8:30 AM to 4:30 PM Monday through Friday excluding holidays.

Staten Island
350 St. Marks Place, Main Floor
Staten Island, NY 10302
9:00 AM to 4:00 PM Monday, Tuesday, Thursday and Friday excluding holidays.

Can I go to any OATH Hearing Office? 
Read your summons carefully to see which office you must go to.

What is a summons? 
A summons is a ticket that alleges a violation has been committed. The ticket is issued by the TLC, the Port Authority or NYPD.

I do not understand the summons; what can I do?
You can look up the rule charged on the summons at www.nyc.gov/tlc. As the court that issues decisions in these cases, OATH cannot not provide legal advice.

I do not agree with what is written on the summons; what can I do?
If you disagree with what is written on the summons you may contest it.

How do I contest a summons?
You can contest a summons by appearing for a hearing, on the date, time, and location listed on your summons.

Do I need a lawyer?
No. You do not need a lawyer to represent you at a hearing although you may hire a lawyer if you wish. Many people choose to represent themselves. You may also come with a Representative or you may send someone you have authorized to appear on your behalf. If you choose to hire a lawyer or a Representative, you must do so at your own expense.

Can I contest a summons by mail?
No. You or someone you have authorized to appear on your behalf must appear for a hearing.

I would like to plead guilty and pay the summons; what do I do? 
Payments should be sent to TLC directly. OATH does not process payments.

NYC Taxi and Limousine Commission (TLC)
Attn: Cashier
31-00 47th Avenue., 3rd Floor
Long Island City, NY 11101-2332

Can I plead guilty by mail? 
If a specific fine amount is written in the "Mail in Fine" box on the front of the summons, you may plead guilty by mail. Place an "X" in the "Guilty" box on the summons, fill in the requested information,sign and mail the summons with your payment for the full fine amount and send it to TLC directly. The TLC address should be listed on your summons. You must send the payment within 14 days of receiving the summons. If your summons indicates “Personal Appearance required” you may not plead guilty by mail. You must come to the OATH Hearing Office specified on the summons, on or before the date and time on the summons, in order to plead guilty.

When is my hearing?
The date and time of your hearing is listed on the summons. You must arrive for your hearing by the scheduled time. If you have questions please call 1-844-OATH-NYC (1-844-628-4692) to speak to an OATH clerk. You may also look up your hearing date using the online Hearing Calendar.  

Can I change my hearing date?
To change the hearing date you must call and speak to an OATH clerk at 1-844-OATH-NYC (1-844-628-4692) at least five business days before the scheduled hearing date listed on the summons. If you miss this deadline, you or someone you have authorized to appear on your behalf must appear before a Hearing Officer at the OATH Hearing Office that is listed on your summons on the scheduled hearing date. You or that person may ask for a new hearing date at that time. If the Hearing Officer determines that you have a good reason for changing the date of the hearing you will be given a new hearing date.
If You Cannot Make It To Your Hearing 

What if I missed my hearing and the hearing officer found me guilty?
If you missed your hearing and you were found guilty, you have two (2) options:
Pay the fine; or
Request a new hearing by filing a Motion to Vacate (in PDF)

How do I pay the fine imposed after I failed to appear at the hearing?
Mail the Notice of Decision along with your payment for the full fine amount, to the TLC office specified on the back of the Notice of Decision.

How do I file a Motion to Vacate form?
The form is available at any OATH hearing office and on the OATH website: If You Miss Your Hearing. You must provide a reasonable excuse for failing to appear at your hearing.

What is a reasonable excuse for not appearing at the hearing?
The Hearing Officer will decide if there was a reasonable excuse for not appearing at the hearing. In determining whether you had a reasonable excuse for failing to appear at your hearing, the Hearing Officer will consider: Whether circumstances that could not be reasonably foreseen prevented you from attending the hearing; Whether you had an emergency or condition requiring immediate medical attention; Whether you already changed the hearing date; Whether you attempted to attend the hearing with reasonable diligence; Whether circumstances beyond your control prevented you from attending the hearing; Whether your failure to appear at the hearing can be attributed to your failure to maintain current contact information on file with the Taxi and Limousine Commission; and any other facts the Hearing Officer considers to be relevant.

My hearing date was rescheduled; what is the new hearing date and time? 
If your hearing was postponed, the new hearing date and time will be on your Notice of Summons Disposition or you will receive notice of the new date in the mail. Please call OATH at 1-844-OATH-NYC (1-844-628-4692) and speak to a clerk if you have questions about your hearing date.

Can someone appear on my behalf or do I personally have to go to the hearing?
A lawyer, Representative or someone you have authorized, may appear at the hearing on your behalf.
Preparing for your Hearing
 

What happens at the hearing?
Once everyone is in the hearing room, the Hearing Officer will turn on the recording device. The Hearing Officer will introduce him or herself. He or she will explain how OATH hearings are conducted. The OATH Hearing Officer will take testimony from the TLC witnesses. Then the Hearing Officer will take testimony from you and any other witnesses. The Hearing Officer will look at any documents (papers, photos, etc.) that the parties or witnesses give him or her. You may make any arguments on the facts or law. After the facts have been presented by both you and the agency, the Hearing Officer will decide the case and write a decision. A copy of the decision will be given to you.

When do I get my decision? 
Normally a written decision is given to the respondent at the OATH Hearing Office on the same day as the hearing. If you do not wish to wait for the Hearing Officer's decision, you may speak to clerk at the reception counter and request that OATH mail the decision to you.

Will I get points on my license?
If you are found guilty, the Hearing Officer must assess points when required by law.

How long do I have to pay the fine?
TLC Rules state that you must pay the fine within 30 days of the date of the decision. If you fail to pay the fine on time, the Taxi and Limousine Commission (TLC) will place your license on suspension.

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APPEALS

What can I do if I disagree with the Hearing Officer’s decision?
If you disagree with the Hearing Officer’s decision you may file an appeal. For more information, visit the Appeals section of the OATH website.

How do I file an appeal?
Appeals may be submitted using the OATH Appeal Form for Taxi and Vehicle for Hire cases. Learn more about  Appeals. The Appeal Form is available at all OATH Hearing Office locations and on the OATH website. 
Printable Forms
 

How long do I have to file an appeal?
Appeals must be filed within thirty (30) days of the date of the decision.
If you request a copy of the audio recording within seven (7) days of the Hearing Officer’s decision, your deadline for filing an appeal is twenty-one (21) days after you are sent a copy of the recording, or thirty (30) days after the Hearing Officer’s decision, whichever is longer.

How do I get a copy of the audio recording of the hearing?
You can request the audio recording by using an Audio Request form. This form is available on the OATH website section or at any OATH Hearing Office.
Printable Forms
 

How long does it take for my appeal to be decided?
An appeal will be decided within 90 days from receipt of the Appeal Form.


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Miscellaneous FAQs

My vehicle was seized. Do I have to wait for my hearing date to get my car?
No. If you cannot wait for the hearing date you may post a bond at the TLC to receive the release forms for your vehicle. However, you must still appear on your hearing date and time at the OATH Hearing location stated on the ticket.

Why is my license suspended?
OATH is an administrative court. OATH is not a licensing or enforcement agency. OATH does not issue or revoke licenses. Contact the TLC for more information on license suspensions at (718) 391-5501.

What should I do if my license is suspended?
OATH does not issue or revoke licenses. Contact the TLC for more information on license suspensions at (718) 391-5501.

I am hearing impaired. Will the City provide a sign language interpreter?
Yes. Please call New York City’s Information TTY Line at 212-504-4115 before your hearing if you need a sign language interpreter. Please call five (5) days before the hearing date.

I do not speak or understand English well. Will OATH have interpreters that speak my language?
Yes. The City provides access to interpreters for all hearings conducted at OATH. Before the hearing begins, tell the Hearing Officer that you want an interpreter and one will be made available to you free of charge.

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Resources
Appeal Decisions

OATH Rules for Taxi & Vehicle for Hire Hearings

Hearings Division Rules

Glossary of Legal Terms


Enforcement/Inspection Agencies
NYC Taxi & Limousine Commission
Port Authority of New York & New Jersey
NYPD