New York City Housing Authority

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Information for Tenants

Inspection Process Overview

How does the Section 8 Inspection process work?

  • NYCHA is required by federal law to conduct Housing Quality Standards (HQS) inspections for all Section 8 apartments. NYCHA will notify the tenant and the landlord of the inspection appointment at least two weeks in advance of the inspection date. The tenant is responsible for maintaining the unit and allowing access for repairs and inspection. The landlord is responsible for providing decent, safe and sanitary housing for the tenant. And in the event that there are violations in the unit, the landlord is responsible for making timely repairs in the apartment and all building public space areas. 

What are the different types of HQS apartment inspections?

  • There are five (5) types of HQS inspections conducted by NYCHA Inspectors:
  1. Rental/Transfer Inspection 
  2. Annual Inspection
  3. Quality Assurance Inspection
  4. Special Inspection
  5. Re-inspection 

What will happen if I miss my appointment for an annual apartment inspection?

  • You must make every effort to be home to allow access to your apartment for an annual inspection. NYCHA mails the inspection appointment letters at least two weeks in advance of the inspection date.  If you are unable to keep this appointment you must call the Customer Contact Center at 718-707-7771 to reschedule.  If you miss two (2) annual inspection appointments, you will receive a termination notice in the mail and risk losing your Section 8 subsidy.

My landlord received an NE-1 notice listing all the hazardous violations. What will happen if the hazardous violations are not corrected?

  • Your landlord is responsible for correcting all hazardous violations listed on the NE-1 notice for your apartment and/or public space areas within 30 days of the failed inspection. If the violation is for window guards, the landlord must make the repairs within 21 days. If the violations are life threatening, the repairs must be made within 24 hours.   Section 8 subsidy will be suspended if all violations are not corrected within the time period listed on the NE-1 notice. 

What is the “Certification of Repairs” on the NE-1 notice and why do I have to sign my name with the landlord?

  • The signed certification by both the tenant and the landlord lets NYHCA know that the repairs are completed. Signing the certification allows NYCHA to reinstate subsidy without having to come back out to the apartment to re-inspect. If you do not sign the certification notice when repairs are completed, NYCHA will need to schedule a re-inspection to confirm completion of the repairs. The tenant will need to make arrangements to let the inspector in to re-inspect the apartment and reinstate the rent subsidy.
  • The signed certification should be faxed to 718-824-0546. Please do not use any other fax number or fax coversheets.

Where should the landlord mail the NE-1 Certification of Repairs?

New York City Housing Authority 
P.O. Box 19197

Long Island City, New York 11101‐9199

Where are the Customer Contact Centers located?

Bronx/Manhattan Leased Housing Office
478 East Fordham Road (1 Fordham Plaza), 2nd Floor
Bronx, NY 10458

Brooklyn/Staten Island Leased Housing Office
787 Atlantic Avenue, 2nd Floor
Brooklyn, NY 11238

Queens Leased Housing Office
90-27 Sutphin Boulevard, 4th Floor
Queens, NY 11435

Lease Renewal Process [PowerPoint]
Annual Recertification Process [PowerPoint]

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