New York City Housing Authority


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Residents' Corner - Resources


If You See It, Report It is a safety awareness campaign that the New York City Housing Authority (NYCHA) launched in October 2008. The campaign is designed to engage NYCHA residents to be proactive and immediately report any condition at their housing development that needs to be addressed to the Customer Contact Center (CCC), 718 707-7771.

The 'If You See It, Report It' campaign reminds residents of how important they are in working with NYCHA Management to maintain optimal conditions at their housing developments. Through the outreach efforts of this campaign, residents are reminded that they are instrumental partners with Management in keeping their developments safe. They are challenged to share in the responsibility and to be observant and to report all conditions that may be amiss so that Management can respond immediately.

In consultation with NYCHA's Citywide Council of Presidents (CCOP)- a leadership group comprised of  Resident Association Presidents, pamphlets and flyers were created to provide information to residents on key safety issues including, fire, elevators, window guards, intercoms, front entrance door, vandalism, lighting and graffiti. The pamphlet outlines NYCHA's responsibility in addressing certain conditions and reminds residents of their role in observing and reporting concerns to the Customer Contact Center (CCC), 718 707-7771 in a timely manner. The safety flyers detail steps residents can take to remain safe in their NYCHA apartments and developments. Translated versions of both the pamphlet and the safety flyer are available below.

If You See It, Report It Brochure (English) (in PDF)
If You See It, Report It Brochure En Español (Spanish) (in PDF)
If You See It, Report It Brochure 中文 (Chinese) (in PDF)
If You See It, Report It Brochure Русский (Russian) (in PDF)

Elevator Safety TIPS Flyer (English) (in PDF)
Elevator Safety TIPS Flyer En Español (Spanish) (in PDF)
Elevator Safety TIPS Flyer 中文 (Chinese) (in PDF)
Elevator Safety TIPS Flyer Русский (Russian) (in PDF)

AC and Window Guards TIPS Flyer (English) (in PDF)
AC and Window Guards TIPS Flyer En Español (Spanish) (in PDF)
AC and Window Guards TIPS Flyer 中文 (Chinese) (in PDF)
AC and Window Guards TIPS Flyer Русский (Russian) (in PDF)