New York City Housing Authority

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NYCHA Residents' Corner

Welcome to the Residents’ Corner! Here you will find information on Community Center activities, senior activities, health services, and employment opportunities. Learn more about NYCHA's Resident Leadership and policies and initiatives that impact you. You can find all that and more here in the Residents' Corner. 

Notice of Class Action Lawsuit on Mold and Moisture
If you are a NYCHA public housing resident with asthma and your apartment has mold, you should read this notice. A lawsuit was filed in federal court, claiming that NYCHA fails to make reasonable accommodations and modifications to its policies and practices to effectively abate mold and moisture for its residents with asthma, as required by federal and state law. NYCHA denies any wrongdoing, and the Court has not made any final decisions about the claims in the lawsuit. The parties have agreed to a settlement in the case, which must be approved by the Court.
Download and view the notice
En español
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SAFE Disposal Events Coming in April
This Spring, the NYC Department of Sanitation is holding five SAFE Disposal Events (one in each borough) to provide NYC residents with a one-stop method to get rid of potentially harmful household products. Commonly used household products can be harmful to you, your family, your pets, city workers, and the environment if improperly stored, used, or discarded.
SAFE Disposal Events Schedule
Special Waste Drop-Off Sites

Customer Contact Center
Call the Customer Contact Center (CCC) for emergency repairs, 24 hours a day, seven days a week at: (718) 707-7771, in your apartment or in a public space; concerning heat and hot water issues; to schedule general apartment repair appointments, for Information about housing applications offices and more.
More info about the CCC

Family Re-entry Pilot Program
Public housing authorities are being urged by all levels of government to adopt programs that enable some formerly incarcerated individuals to gain stability and reunite with family living in public housing. NYCHA now has a Family Re-entry Pilot Program to allow some formerly incarcerated people to reunite with their families living in NYCHA public housing.
Find out more about the Family Re-entry Pilot Program at NYCHA
Frequently Asked Questions
Read about the Family Re-entry Pilot Program in the New York Times

Paycheck Plus
Paycheck Plus is offering the chance for eligible participants (unmarried, with no dependents) to receive a bonus of up to $2,000 after they work and file their taxes. This bonus mimics and supplements the federal Earned Income Tax Credit, but it greatly boosts the amount offered to workers who are single. More information is available in the flyers below.
Paycheck Plus Program Flyer (PDF)
Paycheck Plus Program Flyer with Walk In Locations (PDF)

ACCESS NYC is a free service that helps you find out if you may qualify for over 30 City, State and Federal benefit programs such as Medicaid, Supplemental Nutrition Assistance Program (SNAP) benefits or help with utility bills. You can use this service anonymously or you can create an account. ACCESS NYC contains all the information you will need to apply for benefits such as how to apply, where to go, and what documents to bring.
Learn more about ACCESS NYC

NYCHA Lends a Helping Hand to Family Who Lost Home in Hurricane

Starting Over After Sandy
After their Staten Island home was devastated by Hurricane Sandy, the Wu family was referred to the Authority in April 2013 as part of the City’s Hurricane Sandy re-housing efforts. Other families - through donations and partnerships - have been welcomed to their new home with furniture already in place.
NYCHA Lends a Helping Hand to Family Who Lost Home in Hurricane
NYCHA Residents Receive New Furniture Thanks To Generous Donations

REES Launches New Website for Resident Opportunities

REES Launches New Website for Resident Opportunities
NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES) has launched - a website that helps link NYCHA residents to adult education and training, employment, financial empowerment and resident business development opportunities and programs in their neighborhood.
REES Launches New Website for Resident Opportunities

Citi Bike Annual Membership Discount for NYCHA Residents

Bike Share Program Offering Discount to NYCHA Residents
Citi Bike provides New Yorkers and visitors with an additional transportation option for getting around the city and NYCHA residents can become annual members for only $60 - a savings of over 35% from the regular membership fee. Visit or call 1-855-BIKE-311 for more information.
Citi Bike Annual Membership Discount for NYCHA Residents

NYCHA Engages Residents on Its Land Lease Plan

NYCHA Engages Residents on Its Land Lease Plan
Over the past several months, NYCHA has been meeting with residents, resident leaders, elected officials, and other stakeholders to present a proposal to develop new low-income and market rate housing on NYCHA land. The Authority’s ongoing engagement with residents and others has included a discussion of the challenges that make developing new, sustainable sources of revenue necessary, as well as information on how the plan will benefit public housing residents and communities across the City.
NYCHA Land Lease Opportunity to Preserve Public Housing
Submit Your Comment on NYCHA's Land Lease Plan

NYCHA employee checking-in to work location. (Photo by PETE MIKOLESKI)

Request Photo Identification from NYCHA Employees
For the safety of our residents, we encourage you to ask employees for I.D. before allowing them access into your apartment. Please be aware that all NYCHA employees are required to carry identification and must show this I.D. upon request; it should have an orange sticker that says "2012-2013." It is the official source of photo identification for all NYCHA employees.
Find out more about verifying NYCHA identification

Learn How to Get Your IDs in NYC
Having an ID is one of the keys to success. Learn how to apply for a birth certificate, Social Security card and non-driver State ID.
Learn more about getting your ID

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