New York City Housing Authority

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NYCHA Residents' Corner

Welcome to the Residents’ Corner! Here you will find information on Community Center activities, senior activities, health services, and employment opportunities. Learn more about NYCHA's Resident Leadership and policies and initiatives that impact you. You can find all that and more here in the Residents' Corner. 

Cease the Grease: Proper dispoal of cooking oil and grease
Did you know that cooking oil poured into a drain clogs pipes in your home and city sewers? These can cause sewage backups in your home and neighborhood. It's easy to cease the grease.

Brochure: English | Spanish | Chinese | Russian | Korean

New York State Electronic Waste Disposal Ban
Starting January 1, 2015, a state law made it illegal for New Yorkers to discard most electronics in the trash. The electronics covered by this New York State law include computers and their peripherals, televisions, fax machines, VCRs, DVD players, printers/scanners, video game consoles, MP3 players, tablets, and small servers.
Complete list of covered electronics and recycling options

Letter from Chair & CEO Shola Olatoye and DOHMH Commissioner, Mary T. Bassett, MD, MPH
NYCHA has worked closely with the New York City Department of Health and Mental Hygiene in the last two weeks to ensure that all residents of New York have the most up-to-date guidance about Ebola.

Read the letter: English | Spanish | Chinese | Russian

Are you ready for cold weather?
From heat and hot water problems to preparing for winter storms, we've got the information you need to be prepare for cold weather.
Click here for more

A Home To Be Proud Of
The official NYCHA resident handbook, A Home to Be Proud Of, is a handy manual for residents with information on dos and don’ts, procedure, helpful phone numbers, and other resident-related information. To search for a key word or phrase within the manual, press CTRL-F (on a PC) or Command (⌘)-F (on a Macintosh), and a search box will be displayed. Then enter the word or phrase you want to search for in the entry field.

Download the Tenant Handbook: English | Spanish | Chinese | Russian

Customer Contact Center
Call the Customer Contact Center (CCC) for emergency repairs, 24 hours a day, seven days a week at: (718) 707-7771, in your apartment or in a public space; concerning heat and hot water issues; to schedule general apartment repair appointments, for Information about housing applications offices and more.
More info about the CCC

Tenant Participation Activity (TPA) funds
Resident Associations (RAs) can use Tenant Participation Activity (TPA) funds for community activities, skills trainings programs, Family Days, office supplies, and more. Learn how RAs can access TPA funds with the documents below.
Introductory Companion to the TPA Guidebook for NYCHA Residents
Tenant Participation Activity (TPA) Guidebook

Family Re-entry Pilot Program
Public housing authorities are being urged by all levels of government to adopt programs that enable some formerly incarcerated individuals to gain stability and reunite with family living in public housing. NYCHA now has a Family Re-entry Pilot Program to allow some formerly incarcerated people to reunite with their families living in NYCHA public housing.
Find out more about the Family Re-entry Pilot Program at NYCHA
Frequently Asked Questions (in PDF)
Read about the Family Re-entry Pilot Program in the New York Times

ACCESS NYC is a free service that helps you find out if you may qualify for over 30 City, State and Federal benefit programs such as Medicaid, Supplemental Nutrition Assistance Program (SNAP) benefits or help with utility bills. You can use this service anonymously or you can create an account. ACCESS NYC contains all the information you will need to apply for benefits such as how to apply, where to go, and what documents to bring.
Learn more about ACCESS NYC

NYCHA Lends a Helping Hand to Family Who Lost Home in Hurricane

Starting Over After Sandy
After their Staten Island home was devastated by Hurricane Sandy, the Wu family was referred to the Authority in April 2013 as part of the City’s Hurricane Sandy re-housing efforts. Other families - through donations and partnerships - have been welcomed to their new home with furniture already in place.
NYCHA Lends a Helping Hand to Family Who Lost Home in Hurricane
NYCHA Residents Receive New Furniture Thanks To Generous Donations

REES Launches New Website for Resident Opportunities

REES Launches New Website for Resident Opportunities
NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES) has launched - a website that helps link NYCHA residents to adult education and training, employment, financial empowerment and resident business development opportunities and programs in their neighborhood.
REES Launches New Website for Resident Opportunities

Citi Bike Annual Membership Discount for NYCHA Residents

Bike Share Program Offering Discount to NYCHA Residents
Citi Bike provides New Yorkers and visitors with an additional transportation option for getting around the city and NYCHA residents can become annual members for only $60 - a savings of over 35% from the regular membership fee. Visit or call 1-855-BIKE-311 for more information.
Citi Bike Annual Membership Discount for NYCHA Residents

NYCHA employee checking-in to work location. (Photo by PETE MIKOLESKI)

Request Photo Identification from NYCHA Employees
For the safety of our residents, we encourage you to ask employees for I.D. before allowing them access into your apartment. Please be aware that all NYCHA employees are required to carry identification and must show this I.D. upon request; it should have an orange sticker that says "2012-2013." It is the official source of photo identification for all NYCHA employees.
Find out more about verifying NYCHA identification

Learn How to Get Your IDs in NYC
Having an ID is one of the keys to success. Learn how to apply for a birth certificate, Social Security card and non-driver State ID.
Learn more about getting your ID

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