New York City Housing Authority

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Information for Victims of Domestic Violence
Where to Go for Assistance

NYCHA residents who are Victims of Domestic Violence can call the NYPD Housing Bureau Police Service Areas (PSAs) or from Safe Horizon (formerly known as Victims Services). The Emergency Transfer Program can be reached at (212) 577-7800 ext. 117.

Please see the the latest victim of domestic violence documentation requirements.

NYPD Housing Bureau Police Service Areas (PSAs)

PSA 1 (Coney Island, Brooklyn) 2860 West 23rd Street
Brooklyn, NY 11224
(M, W, F only)
PSA 2 (East New York, Brooklyn) 560 Sutter Avenue
Brooklyn, NY 11206
PSA 3 (Bushwick, Brooklyn) 25 Central Avenue
Brooklyn, NY 11206
PSA 4 (Lower Manhattan
up to 26th Street)
130 Avenue C
New York, NY 10009
PSA 5 (East Harlem, Manhattan
from 56th to 117th Street)
221 East 123rd Street
New York, NY 10035
PSA 6 (Central Harlem, Manhattan
from 115th to 225th Street)
2770 – 8th Avenue
New York, NY 10039
PSA 7 (South Bronx) 737 Melrose Avenue
Bronx, NY 10451
PSA 8 (North Bronx) 2794 Randall Avenue
Bronx, NY 10465
PSA 9 (Flushing, Queens) 155-09 Jewel Avenue
Flushing, NY 11367

Safe Horizon Community Offices

Brooklyn 718-834-6688
Bronx 718-933-1000
Manhattan 212-316-2100
Queens 718-899-1233
Staten Island 718-720-2591

More info about NYCHA's DV programs

Domestic Violence Aftercare Program

The Domestic Violence Aftercare Program supports victims and witnesses of domestic violence and their families, helping them transition to a new community. Victims of domestic violence who are approved for an emergency transfer receive the support of trained social workers, who provide psychosocial assistance and concrete services to help victims break free from the cycle of violence and adjust to life in a new community.

Domestic violence victims approved for transfers and who accept these services are referred to the Human Resources Administration (HRA), which runs the Aftercare Program. This program provides counseling, case-management, safety planning, and assistance with daycare and after-school programs. Victims can also be referred to other services from the Department of Education, City hospitals and community-based providers by calling HRA at 212-331-4538.

Domestic Violence Intervention, Education and Prevention Program (DVIEP)

The NYC Human Resources Administration (HRA) also administers the Domestic Violence Intervention & Prevention Program, which is operated by Safe Horizon. DVIEP uses Safe Horizon Case Managers and the NYPD Housing Bureau’s Domestic Violence Officers to assist victims of domestic violence who reside in NYCHA developments citywide. DVIEP case managers work with clients to identify their most urgent needs and provide information and services, safety planning, and referrals to other agencies for a broad range of comprehensive and supportive services. DVIEP also provides Emergency Transfer assessments, community awareness presentations, and police sensitivity training. Residents may call or walk in for services. The DVIEP Program is available at the Police Service Areas listed above.

Safe Horizon Hotline: 1-800-621-HOPE

Safe Horizon is the nation’s leading nonprofit victim assistance, advocacy, and violence prevention organization with more than 80 programs throughout New York’s five boroughs and a staff of 800 dedicated professionals. NYCHA has partnered with Safe Horizon for more than 20 years to ensure that NYCHA residents who are victims of domestic violence receive the emotional and practical support they need. For more information or to schedule an appointment contact Safe Horizon’s Domestic Violence Intervention, Education and Prevention (DVIEP) program hotline number 1-800-621-HOPE, or call a local Safe Horizon Community Office listed above.