Policies and Procedures For the safety and well-being of everyone in the NYCHA community, policies have been instituted that all residents must follow. The full details of these polices are contained in your lease. Below you will find summaries of some of our most important policies and procedures.
Emergencies Knowing how to prevent and respond to emergencies can save your life and protect you, your family, neighbors, apartment, and property. Know what to do in case of and emergency and or learn how to request maintenance repairs (emergency repair services) after business hours.
Community Facilities & Programs NYCHA’s Community Centers and facilities serve as a hub for a great variety of programs and services for residents of public housing and their neighbors in the community.