New York City Housing Authority

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The New York City Housing Authority (NYCHA) is committed to communicating effectively with our residents and meeting their needs. Here, residents can sign up to receive the latest information on building service notifications and make the Authority aware of special assistance that may be needed in the event of an emergency.

NYCHA Alerts

NYCHA Alerts provides NYCHA residents with information about service outages and service restorations at their NYCHA development. NYCHA residents should visit this website periodically to check the status of compactor, electricity, elevator, gas, heat, hot water, low voltage and water service disruptions; or subscribe to get status updates automatically by email.

Residents are strongly advised to sign up for NYCHA Alerts with an email account. Two free email service options are Gmail (Google) and (Microsoft).


NOTIFY NYCHA - Emergency Assistance Registration Form

We recognize that many NYCHA residents during an emergency such as a hurricane, black out or a snow storm may need special assistance. If you do, please fill out our online Emergency Assistance Registration form. Information on your specific needs will help us to coordinate with our fellow city agencies and other partners to deliver important services. Please complete NYCHA’s Emergency Assistance Registration Form if you or someone in your household has a disability or medical condition and may require assistance during an emergency.