New York City Housing Authority


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How to Pay Rent

Whether you pay your rent by phone, by mail, by ePayment on NYCHA’s website, or in person at a payment center, rent is due on the first day of each month. Paying your rent, and paying it on time, is the most important thing you can do each month to support the essential services and amenities in your development. Residents who do not pay their rent on time are subject to legal fees and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted.

You can pay your rent by one of the following options:

 Online Rent Payment (Residents and Commercial Tenants)
 Pay Rent Through Your Bank's Online System (Residents and Commercial Tenants)
 Pay Rent by Phone (Residents Only)
 Pay Rent at an Authorized Bank or Credit Union (Residents Only)
 Mail Rent Payments (Residents and Commercial Tenants)
 New Rent Payment Option at Carver Bank’s Kiosks (Residents Only)
 Pay Rent via Payroll Deductions (Residents Only)
 Payments made by HRA ( Residents Only)
 Payments on behalf of a Resident
 

Online Rent Payment
Residents and Commercial Tenants will be able to pay their monthly rent bills and other charges due to the New York City Housing Authority (NYCHA) via e-check for a fee of $0.30 for one-time payments or via Visa or MasterCard Debit Cards for a convenience fee. NYCHA was able to negotiate a lower fee with the vendor (see attached revised Fee Schedule). This fee is collected by the payment processing vendor and is not assessed by the New York City Housing Authority. The ePayment system is quick, convenient and secure and is available 24 hours a day, 7 days a week. For more information on how to pay rent online visit our Frequently Asked Questions page. There are two ways to pay rent online:

  1. Sign-up for e-Bill and make a one-time or recurring payment (if you sign-up for e-Bill and pay your rent by e-check there is no fee.)
  2. Make a one-time payment (It's quick and convenient. Associated convenience fees will apply depending on payment method.)
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Pay Rent Through Your Bank's Online System
Pay your rent by using your bank’s online banking system or online bill payer. You can now add NYCHA as a payee, and make payments directly from your bank account.

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Pay Rent by Phone
You can pay your rent by calling NYCHA's Phone Payment System at
1-866-315-6355 for a fee of $0.30 for eCheck or a convenience fee (see attached Fee Schedule) for Visa or MasterCard Debit Cards. Paying by phone is safe and convenient, and payments made before 3:00 PM will be credited for the same day.
Learn how to pay rent by phone

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Pay Rent at an Authorized Bank or Credit Union
New York City Housing Authority residents may now make monthly rent payments at one of the bank branches listed below for a fee (click on an underlined bank to view a bank flyer with more information.)

 

 Bank  Location
       Bronx
 Amalgamated Bank  94 East Burnside Ave., Bronx, NY 10453
 Amalgamated Bank  3770 East Tremont Ave., Bronx, NY 10475
 Citibank   3955 Baychester Avenue Bronx, NY 10466
       Brooklyn
 Brooklyn Cooperative Federal Credit Union  834 DeKalb Ave., Brooklyn, NY 11221
 Carver                     833 Flatbush Ave, Brooklyn N.Y. 11226
 Carver                     1392 Fulton St., Brooklyn N.Y. 11216
 Carver                     4 Hanson Place, Brooklyn N.Y. 11217
 Carver                     1009 Nostrand Avenue, Brooklyn N.Y. 11225
 Citibank   1388 Pennsylvania Avenue Brooklyn, NY 11208
 Transfiguration Parish Federal Credit Union   429 Broadway, Brooklyn, NY 11211
       Manhattan
 Amalgamated Bank  564 West 125th St., NY, NY 10027
 Carver           

 160 East 125th St., New York, NY 10035

 Carver           

 75 West 125th St., New York, NY 10039

 Carver           

 300 West 145th St., New York, NY 10027

 Carver           

 142 Malcolm X Blvd., New York, NY 10026

 Capital One Bank                     273 East 3rd St., New York, NY 10009
 Capital One Bank                     1999 1st Ave.(103rd St), New York, NY 10029
 Citibank   2481 Adam Clayton Powell Jr. Blvd., New York, NY 10030
       Queens
 Amalgamated Bank

 36 – 16 21st Street, Long Island City, Queens 11106

 Amalgamated Bank

 158-11 Harry Van Arsdale Jr. Ave, Flushing, NY 11365

 Carver  158-45 Archer Ave., Queens, NY 11433
 Carver                     115 02 Merrick Blvd, Queens N.Y. 11432
 ERDA Credit Union   13-03B 40th Ave., Long Island City, NY 11101
 Citibank   113-01 Beach Channel Dr Rockaway Park, NY 11694
       Staten Island
 Citibank   577 Bay Street, Staten Island, NY 10304
 Victory State Bank 

 1065 Bay St., SI, NY, 10305

 Victory State Bank 

 1 Hyatt St., SI, NY, 10301

 Victory State Bank   775 Forest Ave, SI, NY, 10310
 Victory State Bank   1762 Hyland Blvd, SI, NY, 10305
 Victory State Bank   4142 Hyland Blvd. SI, NY, 10308

 

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Mail Rent Payments
Mailing your payment is a safe and convenient way to make a NYCHA rent payment. Each month, when you receive your monthly billing statement, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to, “New York City Housing Authority.” The remittance slip is pre-addressed with the payment address. Please mail your rent early to allow two or three days for delivery. Please write your NYCHA account number on the front of your check or money order, and remember to place a stamp on the envelope. Please do not mail cash to NYCHA.

Mailing address:
New York City Housing Authority
Lock Box Unit
P.O. Box 11834
Newark, NJ 07101-8133

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New Rent Payment Option at Carver Bank’s Kiosks (Residents Only)
As part of the New York City Housing Authority’s effort to continuously improve customer service to our residents and in collaboration with Carver Bank, we are pleased to introduce a new rent payment option that is easy and convenient. Cash Payments are accepted 24 hours/7 days a week and there are no bank accounts required or forms to fill out.

To pay your rent in person by using cash only, visit any of the Carver Bank’s Self Service Kiosks (click on the link below for a complete list of Carver Bank's Kiosk locations). Carver Bank will charge a $2.00 fee for processing your payment and a payment receipt will be issued to you upon completion of the transaction. Your NYCHA rent account will be credited on the same day of the payment if the payment is made prior to 6:00 PM.

Complete list of Carver Bank's Kiosk locations

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Pay Rent via Payroll Deductions
If you are a NYCHA resident and a City of New York employee you may be eligible to participate in NYCHA's Automatic Payroll Rent Deduction Program. You can have your rent automatically deducted from your paycheck. Complete the application online, print it, and submit the completed application to your development Management Office.
Download the Automatic Payroll Rent Deduction Application

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Payments made by HRA
If your rent is paid via benefits you receive from the NYC Human Resources Administration please review the monthly billing statement to be sure that last month’s payment was received and that no other charges are due. If additional monies are due, please mail your payment with the remittance slip in the enclosed envelope to the address printed on the slip.

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Payments on behalf of a Resident
NYCHA can send monthly billing statements directly to an authorized caregiver of a senior and/or disabled resident. Please contact your development Management Office for more information.

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