A new partnership between The New York City Housing
Authority and Capital One Bank, N.A., will give residents of public housing the
added convenience of making their monthly rent payments at the Capital One
branch located at 273 East 3rd Street New York, N.Y. 10009 on Manhattan's Lower
"It is our hope that residents combine the rent payment
with other personal banking transactions, which will save them time and
money. This will provide residents an easy way to make rent payments at a
bank in their community," said NYCHA Chairman Tino Hernandez.
This program presents another option to public housing
residents for rent payments. Currently, residents can pay their monthly
rents via mail to NYCHA's rent payment processing center known as "Lockbox", at
authorized check cashing locations, or online through the Housing Authority's
e-payment system. NYCHA also has a payroll rent deduction program for
those residents who are employees of the City of New York.
Currently over 150,000 payments per month are received
by NYCHA through the Lockbox or through authorized check cashing locations
throughout New York City. Currently, 1,100 City employees participate in the
payroll rent deduction program and 8,000 monthly rent payments are made online
using NYCHA's new e-payment option.
"Capital One Bank is proud to partner with the New City
Housing Authority, the largest public housing authority in the country, in this
effort to bring underserved and unbanked individuals into mainstream banking,"
said David Dineen, Executive Vice President for Capital One Bank in NY/CT.
"By coming into the bank branch, residents will hopefully begin to build trust
and understand that banking can help them meet their financial needs. The
goal of this partnership is to provide an inexpensive and safe way for residents
to pay their rent and to encourage them to establish checking and savings
The partnership with Capital One marks the third time
the Housing Authority is teaming up with a banking institution to offer
residents an extra option to make rent payments. Payments can now be made
at seven locations in Manhattan.
This is just another example of how NYCHA is trying to
enhance customer service by providing options to pay rent that are efficient and
easily accessible to residents.
"NYCHA residents are encouraged to access the
banking services and information that the branch has to offer such as money
management, basic budgeting, and building and maintaining good credit. The
hope is that residents will not only use this easy more convenient rent-payment
alternative but also continue to gain confidence about making financial
decisions," added Chairman Hernandez.
Capital One will process NYCHA rent payments for $1.50,
which will be charged to the resident.