NYCHA operates social service programs with our professionally trained and certified social workers and paraprofessional staff. Our social services staff members conduct outreach, crisis response, and preventative services to enhance the quality of life for NYCHA residents and help maintain viable communities in a safe and secure environment.
If you need help in a crisis, you can turn to NYCHA’s social services programs. NYCHA’s professionally trained social services staff can work with you in your home or the social services office in your borough to develop a service plan, advocate on your behalf, and refer you to the appropriate service provider from a broad continuum of community-based and city-wide agencies.
NYCHA has tailored its programs to meet the needs of our diverse population, and we also partner with a myriad of social service providers to make sure all resident needs are accommodated. Our Services include household management assistance, transitional and supportive services, outreach and referral to community organizations, prevention services for substance abuse, child abuse and elder abuse assistance, domestic violence intervention, crisis response, and referrals for mental health services.
In addition to the services listed below, we also provide several specialized senior services geared to the unique needs of the elderly population.