Seniors can turn to their Housing Assistant for help. The Housing Assistant can recommend an assessment by a NYCHA Social Service worker who will help the senior obtain housekeeping, personal care or other assistance from an appropriate provider. The goal is to assist seniors to maintain their independence and comfort.
Comprehensive Senior Community Wellness Program
Senior Resident Advisor / Service Coordinator Programs
Elderly Safe-At-Home Program
Senior Companion Program
Naturally Occurring Retirement Communities (NORC)
Comprehensive Senior Community Wellness Program
NYCHA helps promote good health among seniors through a partnership with the NYC Department of Health and Mental Hygiene (DOHMH). NYCHA and DOHMH offer health screenings, nutrition workshops, exercise classes, medical referrals, immunization campaigns for flu and pneumonia, and mental health services through two seniors programs: Reaching Out to Elders in Public Housing and The Senior Exercise Physical
Activity Initiative. For more information call
212-306-3442.
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Senior Resident Advisor / Service Coordinator Programs

NYCHA’s Senior Resident Advisors and Service Coordinators deliver broad assistance to seniors through a highly personalized approach.
Service Coordinators operate in 24 conventional and seniors-only developments. They monitor seniors’ well being with home visits, telephone calls and old-fashioned, neighborly concern. Service Coordinators assess seniors’ needs and help them navigate the social services system. NYCHA seniors can also volunteer to be a Floor Captain and help monitor the health and well being of their neighbors.
Senior Resident Advisors provide similar services for residents in 22 seniors-only developments and seniors-only buildings. Since seniors are clustered in these locations, staff are always on hand to assist. Residents who share common interests, needs and activities can easily build supportive relationships with their neighbors. For more information contact the Social Services office in your borough:
| Bronx |
718-409-8699 |
| Brooklyn |
718-498-3243 |
| Manhattan |
212-334-2506 |
| Queens |
718-206-3286 |
| Staten Island |
718-816-1521 |
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Elderly Safe-At-Home Program
This program provides comprehensive crime prevention services and crime victim assistance to elderly and non-elderly disabled residents in the South Bronx. NYCHA staff refer residents to community-based and/or city agencies for a range of social services which monitor the health, safety and well-being of residents under the program. For more information about the Elderly Safe-At-Home Program, call the Bronx Social Services Office at 718-409-8699.
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Senior Companion Program
Senior Companions are healthy older adults who help homebound, elderly individuals live independently. They assist with daily tasks, support primary caregivers, alert doctors and family members to potential problems, and most importantly, provide personal care and friendship. This program is administered through a partnership with the Henry Street Settlement and funded by the Corporation for National Service. This program operates in Manhattan, Queens, and in Staten Island. For more information about this program or to volunteer, call the Social Services office in your borough:
Manhattan
|
212-334-2506 |
Queens
|
718-206-3286 |
| Staten Island |
718-816-1521 |
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Naturally Occurring Retirement Communities (NORC) 
NYCHA’s NORC program brings the comprehensive supportive services typically found in seniors-only communities to residents aging in place in conventional public housing developments. NYCHA is able to operate the NORC program through a partnership with the New York City Department for the Aging (DFTA), the United Hospital Fund, and local community service providers. NORC programs serve residents in eleven different NYCHA developments and are operated by local community service partners. Seniors living in a NORC community receive health screenings, in-home assessments, transportation services, financial management services, and housekeeping services. In addition, all NORC communities offer support groups, intergenerational activities, wellness programs, and recreational programs for resident seniors. For more information about the NORC program, contact the Social Services Office in your borough:
Bronx
|
718-409-8699 |
Brooklyn
|
718-498-3243 |
Manhattan
|
212-334-2506 |
| Queens |
718-206-3286 |
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