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Frequently Asked Questions
- What qualification requirements must I meet to be eligible to receive services?
- If I do not have a high school diploma will I be able to participate in the RES program?
- What if the employer expects that I have prior work experience, and/or have had some special training but I
dropped out and/or have never had a real or full-time job, and/or have never received any job training?
- Would I be able to get a job if I’ve been arrested and/or have been convicted of an offense?
- Will I be considered for a position if I have some kind of disability, like a hearing impairment, limited
ability to walk, or some other physical or mental disability?
- Must I be a citizen of the United States to receive services?
- In order to receive services from RES, are application, testing, or any other fees required to be paid?
- Will I be able to continue to receive services if I move out of a NYCHA apartment after I start the application
process?
- Must I be proficient in the English language to qualify for services?
- If I must receive job training or participate in an educational program before I qualify for a job referral, do
I receive a stipend while I train or study?
- What is the duration of a job training program?
- What types of jobs are available after completion of a training program?
- How long will I be working if I successfully receive a job referral?
- How long will it take for me to get a job from the time that I apply to RES?
- If I receive a job, but am terminated for whatever reason, may I continue to receive services from
RES?
- Can RES help me find a job at NYCHA?
- Does RES provide childcare?
- Can RES recommend programs for non-residents?
- Is there an age requirement to receive services?
- Why do I have to take a reading and math test when I already have my high school diploma, GED or other
educational certificate?
- How do I apply to receive services from RES?
- What qualification requirements must I meet to be eligible to receive services?
To be eligible to receive services a RES client must be a resident of record or authorized occupant of a NYCHA apartment in
good standing. A signed family composition letter indicating the name and social security number of the resident must be obtained
from the development management office
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- If I do not have a high school diploma will I be able to participate in the RES program?
Yes. Not all available jobs require a high school diploma or GED certificate. There are occupational opportunities in the
construction trades, security field, and food and hospitality services that do not have this educational requirement. However,
should you wish to acquire a GED, we can refer you to a provider that offers cost-free GED preparation and testing.
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- What if the employer expects that I have prior work experience, and/or have had some special training
but I dropped out and/or have never had a real or full-time job, and/or have never received any job training?
If you lack certain skills required for a particular job, we will offer you training. If you’ve never held a job, we will
afford you the opportunity to volunteer to work at a location that will acquaint you with the work environment and help you gain
some work experience.
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- Would I be able to get a job if I’ve been arrested and/or have been convicted of an
offense?
It is unlawful to deny a person a job by reason of a criminal conviction; it violates employment discrimination laws. However,
certain convictions may disqualify someone from obtaining employment in certain areas. For example, a sexual offender may be
disqualified from working with children. An embezzler may properly be denied a job as a bank teller. The employer must show a
clear connection between the offense and the job qualifications required to successfully perform the job.
Please be aware, you should never misrepresent your criminal record. An individual who fails to truthfully disclose a
criminal record will be disqualified for employment and, if hired, terminated. Please also note that an arrest is not a
conviction. Anyone can be arrested. You are presumed innocent until a verdict is entered against you. What counts is a
conviction.
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- Will I be considered for a position if I have some kind of disability, like a hearing impairment,
limited ability to walk, or some other physical or mental disability?
It is unlawful to discriminate in employment on the basis of disability. However, there are bona fide occupational
qualifications that require an individual to have certain physical or mental abilities. Your disability may not be of such a
nature that you cannot perform the job. For example, a visually impaired individual cannot expect to be hired to drive a bus, but
may be qualified for other duties that do not require the ability of sight.
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Must I be a citizen of the United States to receive services?
A non-citizen may receive services if (s) he is authorized to work. Otherwise, they will not qualify for services.
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- In order to receive services from RES, are application, testing, or any other fees required to be
paid?
For the most part, the answer is no. The job training services provided by RES or other providers are usually free of charge.
Our Career Counselors will discuss all of the available training opportunities, such as security guard training, that require the
payment of a nominal fee.
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- Will I be able to continue to receive services if I move out of a NYCHA apartment after I start the
application process?
Yes
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- Must I be proficient in the English language to qualify for services?
No. If learning English is your short-term goal, we will offer you cost-free training in English as a Second Language from one
of our partners.
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- If I must receive job training or participate in an educational program before I qualify for a job
referral, do I receive a stipend while I train or study?
Not necessarily. Some training programs offer a stipend, but not all. Our Career Specialist will discuss training
opportunities with you and provide information about the availability of stipends.
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- What is the duration of a job training program?
A job training program may last as short as eight (8) hours or as long as one (1) year. This will depend on the type of
training you take.
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- What types of jobs are available after completion of a training program?
It depends on the nature of the job training program. Some training programs offer post-training employment assistance.
Typically, once you successfully complete the job training program, the administrators will assist you in scheduling employer
interviews with businesses or individuals looking to hire new trainees. In some instances the Job Development team at RES will
refer you to employers seeking qualified workers. However, RES cannot guarantee you post-training employment. RES can assist
with job referrals but it is up to you to follow-up with an interview.
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- How long will I be working if I successfully receive a job referral?
It depends on whether the employer is seeking full-time permanent, full-time temporary or part-time temporary employees. RES
Job Developers will inform you about the term or period of employment an employer is looking to hire and retain an employee. You
must decide whether the terms and conditions of employment suit your needs.
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- How long will it take for me to get a job from the time that I apply to RES?
It depends on your skills, occupation demand, and employers’ needs. However, we will expect that you be prepared, ready and
available to immediately respond to any job referrals that we make on your behalf.
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- If I receive a job, but am terminated for whatever reason, may I continue to receive services from
RES?
If your termination is due to circumstances associated with the employer’s economic situation, for example, RES will continue
to work with you to obtain additional job referrals or training. However, if you were terminated for cause, that is, you were
engaged in unlawful activity or violated the terms and conditions of your employment, for example, RES will not continue to offer
you services.
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- Can RES help me find a job at NYCHA?
RES receives listings of job opportunities at NYCHA. However, you must follow the same application process as any other
non-NYCHA resident and contact the Human Resources Department. RES may assist you in the preparation of your resume for
submission to NYCHA, as well as, inform you about any upcoming Civil Service examinations that may qualify you to apply for
certain civil service title positions within NYCHA. RES may also provide information about job fairs or other employment
opportunities offered by NYCHA, other government agencies, and/or private employers.
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- Does RES provide childcare?
No. RES does not provide childcare assistance. However, we can provide you with information on various resources for
childcare assistance
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- Can RES recommend programs for non-residents?
Yes. Individuals who contact RES about job opportunities, but who are not NYCHA residents, are referred to other programs that
offer similar services.
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- Is there an age requirement to receive services?
You must be at least 17 years old to take advantage of the RES program offerings. Several of our programs have minimum and
maximum age requirements. Please note if you are less than 17 years of age, a parent or guardian must sign the RES application
form.
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- Why do I have to take a reading and math test when I already have my high school diploma, GED or
other educational certificate?
Some job and training programs have a minimum reading and math requirement. A RES Career Specialist will let you know if a
particular position requires such testing.
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- How do I apply to receive services from RES?
Please bring the following for your scheduled RES Orientation Session:
- Birth Certificate
- Social Security Card
- Family Composition Letter from the Management Office at your Development
- High School Diploma, GED certificate, College diploma or transcript, educational certificates and/or licenses
- Driver’s license, if any
- Photo identification card
- Resume (if you don’t have one we will assist you with creating one)
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