All applicants scheduled for an eligibility interview are asked to appear at one of our Customer Contact Centers.
Applicants who are "mobility impaired" or who have some other type of disability that would make it a hardship for them to appear in person for their eligibility interview, can request that a telephone interview be scheduled.
In addition, the Authority makes every effort to provide bilingual staff to meet the various language needs of applicants.
At the interview, the applicant’s family size and composition, housing priority, total family income and citizenship/immigration status are determined.
If the family is income eligible and all requested documentation is received, the application is sent for screening.
Eligibility Interview – Frequently Asked Questions