The hours of operation for all offices are 8:00 am to 5:00 pm Monday through Friday. Phone calls are accepted Monday through Friday.
Bronx/Manhattan Customer Contact Center478 East Fordham Road (1 Fordham Plaza), 2nd FloorBronx, NY 10458Telephone: (718) 707-7771 Mon.- Fri. 8am - 5pm
Brooklyn/Staten Island Customer Contact Center787 Atlantic Avenue, 2nd FloorBrooklyn, NY 11238Telephone: (718) 707-7771 Mon. - Fri. 8am - 5pm
Queens Customer Contact Centers90-27 Sutphin Boulevard, 4th FloorJamaica, NY 11435Telephone: (718) 707-7771 Mon. - Fri. 8am - 5pm