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Getting Emergency Assistance from Pay Phones / Emergency Call Boxes

The following files provide information for the Deaf and Hard of Hearing community, as well as others who are unable to voice, about how to request emergency services such as Police, Fire, and Emergency Medical Services from public pay phones and emergency call boxes. This is known as the "Tapping Protocol."

Instructional Video
Sign-language version
Closed-captioned version

Information Sheet for Emergency Reporting by the Deaf and Hard of Hearing Community (in pdf)

We suggest that you download Windows Media Player in order to view and hear this event.

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