Collection of Information by NYC.gov
In order to improve the content and usability of this website, the City of New York (the "City") automatically collects several categories of information from users. This information includes the following:
The apparent Internet Protocol ("IP") address of your Internet
Service Provider ("ISP") and/or your computer, if your computer
has an IP address assigned directly to it.
The City uses this information to identify site performance needs; to ensure compatibility with the technology used by NYC.gov's visitors, and to generally add and improve services offered on NYC.gov. In order to accomplish those goals, from time to time, the City may conduct statistical analysis of the data it collects.
City does not collect data for commercial or marketing purposes,
Information Submitted to NYC.gov
a session on NYC.gov, a user may affirmatively submit information to the
City by, among other means, electronic mail ("e-mail"), by filling
in and submitting an on-line form, or by electing to personalize NYC.gov
and use it as a customized portal. Such affirmatively submitted information
is stored in a secure environment, and will be used by the City in furtherance
of its duties and/or obligations to its citizenry (i.e., "governmental
The governmental purposes to which affirmatively submitted information may be put include, but are not limited to, the following:
Helping the City respond to a request for information not readily available
The City does not rent or sell personally identifiable information (i.e., information such as name, address, phone number, e-mail, etc., that identifies a user as a particular person), nor would the City exchange or trade such information with third-parties without a user's explicit permission. The City does not disclose credit card or other personally identifiable financial information other than as necessary to complete a credit card or other financial transaction, or upon explicit permission from the applicable user. All such use by the City of financial information shall be subject to the section of this policy on financial issues, set forth below.
an NYC.gov user has elected not to receive further information from the
City, NYC.gov will not send such information. If an NYC.gov user has elected
to receive further communication from the City, NYC.gov will only send
information in categories that have been authorized. If NYC.gov sends
electronic mail ("e-mail") to a user, such e-mail is NOT confidential,
In certain instances, a user may have the opportunity to receive or create a password to access or submit personally identifiable information. One should not divulge a password to anyone, and the City will never ask a user for a password in a telephone call, fax, e-mail or other form of unsolicited communication. When a user is finished with an application or applications that are password protected, such user should exit the relevant page(s). If the browser used to access said password protected pages is a publicly-accessible browser, users should close down the entire session and, if applicable or possible, flush any temporary caches or other areas where such a password might be stored subsequent to use.
City has integrated industry standard or better security measures and
systems into the design, implementation and day to day operation of NYC.gov
and its underlying servers and networks.
website and NYC.gov generally, do not use "persistent cookies."
Web Bugs (a/k/a Web Beacons)
does not use web bugs
No applications on NYC.gov specifically solicit information from minors or seek to determine whether the visitor is a minor. Consequently, because such information will not be specifically identified as being from minors, users of NYC.gov should be aware that personally identifiable information submitted to NYC.gov by minors will be subject to being treated in the same manner as information given by an adult and may become subject to FOIL.
The City strongly believes that parental supervision is an important factor in Internet use by minors. Therefore, NYC.gov asks parents to guide their minor children when children are asked to provide any personal information online. NYC.gov further asks that children ask for and receive their parent's permission before providing any information online.
Health Care Information
Any agency providing personally identifiable health care information via NYC.gov will be required to certify that its health care data handling and security procedures are compliant with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). If such data and security services are provided to such agency(ies) by a third-party provider, the agency(ies) shall be responsible for such third party's compliance with HIPAA.
Third Party Links
content on portions of NYC.gov resides on servers run by third parties.
The content of NYC.gov's webpages is copyrighted, and contain some third party images/graphics that are used with permission. Users are notified, therefore, that one should presume the need to obtain permission from the copyright holder before reproducing or otherwise using images/graphics from this website.
NYC.gov may change this policy from time to time, and reserves the right to do so without notice.
Privacy Statement Footnotes