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Language Access 2.0

Language Access Symposium Report The Mayor’s Office of Immigrant Affairs and the Mayor's Office of Operations are pleased to release a two-part report that highlights the short-term and long-term recommendations that resulted from the March 29, 2011 language access symposium, as well as New York City’s experience and best practices for enhancing the citywide language access program.

The Language Access Symposium report underscores the short-term recommendations and action plans that resulted from the half-day symposium. The second part is a white paper entitled “Language Access 2.0: Sharing Best Practices, Improving Services and Setting Future Goals” which documents the history of language access during the Bloomberg Administration, identifies the recommended best practices from the City’s experience in implementing a language access citywide policy, and the longer term future goals that were articulated during the symposium.

We would like to acknowledge and thank the symposium attendees for sharing their ideas and insight. This report was made possible based on input garnered from symposium participants, and we believe that the action steps outlined will provide clear guidance for greater implementation.

Read LA Symposium Report Part I 
Read LA Symposium Report Part II 

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