NYC Resources 311 Office of the Mayor
Innovation Exchange - An online resource bank of international best practices and global city data.

Submit a Best Practice

Cities interested in contributing to the online resource bank are invited to review the criteria below and submit a description of the proposed initiative for consideration using the downloadable template below.  


  • City involvement: includes participation of city government in initiation, coordination, or implementation of the initiative
  • Significant policy issue: addresses a highly important topic for global cities and provides long-term benefits
  • Transferability: has potential to be applied elsewhere
  • Measurable success: has a methodology for evaluation and has demonstrated results
Range of Policy Areas
Affordable Housing
Buildings Administration
City Planning
Climate Change
Cultural Affairs
Economic Development
Fire & Emergency Management
Government Accountability
Human Rights
Parks & Green Spaces
Public Health
Public-Private Partnerships
Safety & Security
Social Services
Waste Management
Workforce Development

Download the Best Practice Report Template (in Word)

Please e-mail completed Best Practice Reports to

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